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基于坏账风险控制的企业客户档案管理研究
引用本文:刘承智,吕响英,刘巧萍.基于坏账风险控制的企业客户档案管理研究[J].档案学研究,2006,90(4).
作者姓名:刘承智  吕响英  刘巧萍
作者单位:湖南邵阳学院经管系,422000
基金项目:湖南省哲学社会科学基金;湖南省教育厅科研项目
摘    要:客户档案管理是企业信用管理和档案部门的基础性工作,在企业坏账风险控制和管理的各个环节有着广泛的用途。企业客户档案主要包括基础性原始资料和标准的企业资信调查报告。建立企业客户档案应遵循集中、动态和分类管理的原则;在管理模式上应根据企业规模因地制宜,重视客户档案数据库的建设和管理。

关 键 词:客户档案  坏账风险  管理

Study on Archives Management of Enterprises Clients Based on Risk Control of Bad Account
Liu Chengzhi,Lu Xiangying,Liu Qiaoping.Study on Archives Management of Enterprises Clients Based on Risk Control of Bad Account[J].Archives Science Study,2006,90(4).
Authors:Liu Chengzhi  Lu Xiangying  Liu Qiaoping
Institution:Liu Clengzhi Liu Xiangying Liu Qiaoping
Abstract:The management of customer files is the basic task of enterprise credit management and the file department, and it is widely used in all kinds of the control and management of enterprise bad debt risk. Enterprise customer files mainly include the basic original information and the standard enterprise credit investigation report. The establishment of enterprise customer files should obey the following principles, concentration, dynamic and classified management; as to the management model, we should take different models according to the scale of the enterprise and emphasize the establishment and management of customer files database.
Keywords:customer files  bad debt risk  management
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