The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines |
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| Authors: | Martin J Eppler Jeanne Mengis |
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| Institution: |
a Institute of Corporate Communication, University of Lugano, Lugano, Switzerland |
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| Abstract: | Based on literature from the domains of organization science, marketing, accounting, and management information systems, this review article examines the theoretical basis of the information overload discourse and presents an overview of the main definitions, situations, causes, effects, and countermeasures. It analyzes the contributions from the last 30 years to consolidate the existing research in a conceptual framework and to identify future research directions. |
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| Keywords: | information explosion information management strategies information overload information processing information skills information technology |
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