| 用户体验视角下国内学术虚拟社区评价指标体系构建——基于D-S证据理论 |
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| 引用本文： | 张熠,耿冰倩,张翼.用户体验视角下国内学术虚拟社区评价指标体系构建——基于D-S证据理论[J].现代情报,2019,39(8):73-83. |
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| 作者姓名： | 张熠 耿冰倩 张翼 |
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| 作者单位： | 湖北工业大学经济与管理学院, 湖北 武汉 430068 |
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| 基金项目： | 湖北省教育厅人文社会科学研究项目"创新驱动背景下科技人才分类评价指标体系构建研究"（项目编号：18Q064）。 |
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| 摘 要： | 目的/意义]构建基于用户体验视角的学术虚拟社区评价指标体系，既有利于提升学术虚拟社区的知识服务水平，也有利于提高其影响力与竞争力，对于学术虚拟社区的持续健康发展具有重要意义。方法/过程]本文从用户体验视角出发，以D-S证据理论为基础，运用D-S证据合成方法，构建用户体验视角下学术虚拟社区评价指标体系，并计算各级指标的权重系数。结果/结论]最终得到包含8个一级指标和24个二级指标的学术虚拟社区评价指标体系。其中，可靠性权重为0.2568，易用性权重为0.0625，规范性权重为0.0407，互动性权重为0.0888，关怀性权重为0.1176，丰富性权重为0.0322，有用性权重为0.1784，时效性权重为0.2230。最后以小木虫为例进行了评价分析。
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| 关 键 词： | 学术虚拟社区 用户体验 评价指标体系 D-S证据理论 |
The Establishment of the Evaluation Index System of Academic Virtual Community in the Perspective of User Experience——Based on D-S Evidence Theory |
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| Authors: | Zhang Yi Geng Bingqian Zhang Yi |
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| Institution: | School of Economics and Management, Hubei University of Technology, Wuhan 430068, China |
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| Abstract: | Purpose/Significance]Constructing the evaluation index system of academic virtual community based on the perspective of user experience is not only beneficial to improve the level of knowledge service,but also beneficial to enhance influence and competitiveness.It is of great significance for sustainable and healthy development of academic virtual community.Method/Process]From the perspective of user experience,based on D-S evidence theory,the paper used the D-S evidence synthesis method to construct the evaluation index system of academic virtual community and calculate weight coefficient of indicators at all levels.Result/Conclusion]An academic virtual community evaluation index system consisted of eight first-level indicators and 24 second-level indicators.Among them,the reliability weight was 0.2568,the usability weight was 0.0625,the normalization weight was 0.0407,the interactive weight was 0.0888,the care weight was 0.1176,the richness weight was 0.0322,the usefulness weight was 0.1784 and the timeliness weight was 0.2230.Finally,an example of academic virtual community of Xiaomuchong was given for evaluation and analysis. |
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| Keywords: | academic virtual community user experience evaluation index system D-S evidence theory |
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