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人际信任对知识转移促进作用的研究
引用本文:高祥宇,卫民堂,李伟.人际信任对知识转移促进作用的研究[J].科研管理,2005,26(6):106-114.
作者姓名:高祥宇  卫民堂  李伟
作者单位:西安交通大学管理学院,陕西西安,710049
基金项目:致谢:在此对徐海波富有启发性的评论,以及邹坤怡给予的帮助表示衷心的感谢.
摘    要:近来,如何促进知识在组织中、组织间有效地转移,已成为众多经理人和研究人员关注的热点。尽管过去诸多文献从不同角度研究了人际信任如何促进知识转移,但还未有研究将这些文献整合在一起。本文分别从知识提供方和知识接受方的角度出发,论述了不同维度的信任是通过四种方式促进知识转移的:(1)促使双方减少防御性行为;(2)增进双方间的认同;(3)调节内部动机与知识转移行为的关系;(4)促进积极的归因。在此基础上,本文通过提出六个命题,构建了理解人际信任如何促进知识转移的框架,从而将过去从不同角度研究信任对知识转移的促进作用的文献整合在一起。

关 键 词:信任  知识转移  防御性行为  认同  内部动机  归因
文章编号:1000-2995(2005)06-009-0106
收稿时间:2004-09-09
修稿时间:2004年9月9日

How interpersonal trust facilitates the knowledge transfer in dyadic level in organizations: an integrative framework
Gao Xiang-yu,Wei Min-tang,Li Wei.How interpersonal trust facilitates the knowledge transfer in dyadic level in organizations: an integrative framework[J].Science Research Management,2005,26(6):106-114.
Authors:Gao Xiang-yu  Wei Min-tang  Li Wei
Abstract:Recently,how to promote the knowledge transfer effectively and efficiently in and between organizations has been paid more and more attention by practitioners and researchers.Although many studies focused on the facilitating effects of interpersonal trust in knowledge transfer,no one has yet integrated the findings of these studies.In this paper,we argue that affect-based and cognition-based trust facilitates the knowledge transfer in dyadic level in four ways as following:(1) reducing the defensive behaviors;(2) increasing the identification between each other;(3) moderating the relationship between the intrinsic motivation and the behaviors of knowledge transfer;(4) promoting the positive attribution.Furthermore,we provide a framework for integrating and understanding the past literature on the facilitating effects of interpersonal trust in knowledge transfer,through proposing six propositions based on the findings of past researches.
Keywords:trust  knowledge transfer  defensive behavior  identification  intrinsic motivation
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