| 图书馆冲突管理探究 |
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| 引用本文： | 袁红军.图书馆冲突管理探究[J].情报理论与实践,2008,31(4). |
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| 作者姓名： | 袁红军 |
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| 作者单位： | 郑州师范高等专科学校,图书馆,河南,郑州,450015 |
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| 基金项目： | 2007年度河南省社科联调研课题"图书馆虚拟参考咨询服务效率研究"系列成果之一,项目 |
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| 摘 要： | 冲突是图书馆工作中常见的现象,也是一种比较复杂的现象,需要对其进行管理.以此,对图书馆冲突管理构成要素、发展过程逐一剖析,并针对图书馆组织内外冲突、馆读冲突、培训机制、冲突机制等方面提出了图书馆冲突管理具体采取的措施,以期促进图书馆稳定、可持续地发展.
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| 关 键 词： | 图书馆 冲突管理 管理职能 规章制度 |
Probe into Library Conflict Control |
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| Yuan Hongjun.Probe into Library Conflict Control[J].Information Studies:Theory & Application,2008,31(4). |
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| Authors: | Yuan Hongjun |
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| Abstract: | Conflict is a common phenomenon in library work and also a relatively complicated phenomenon.It needs to be controlled.The article gives a detailed analysis of the component element and development process of library conflict control.Measures of library conflict control in terms of the conflict inside and outside of the library,the conflict between the library and the readers,the training mechanism and the conflict mechanism are presented in an attempt to promote the stable and sustainable development of li... |
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| Keywords: | library conflict control management function rules and regulations |
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