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信任促进两人层次知识转移的机制的研究
引用本文:高祥宇,卫民堂,李伟.信任促进两人层次知识转移的机制的研究[J].科学学研究,2005,23(3):394-400.
作者姓名:高祥宇  卫民堂  李伟
作者单位:西安交通大学管理学院,陕西西安,710049
摘    要:近来,如何促进知识在组织中、组织间有效地转移,已成为众多经理人和研究人员关注的热点。过去的文献都是从信任如何促使人们更愿意参与知识转移的角度来研究信任对知识转移的促进作用。本文提出,信任对知识转移的促进作用不仅在于促使人们更愿意参与知识转移,还在于能够使知识转移活动对于参与双方来说变得更容易。进一步,本文运用符号互动理论的观点,从信任对知识转移双方互动过程的影响的角度入手,论述了信任能通过以下三种方式使知识转移变得更容易:(1)使知识转移双方沟通加深;(2)促使提供方划清自己的知识领域;(3)促进双方积极的归因。

关 键 词:信任  知识转移  符号互动
文章编号:1003-2053(2005)03-0394-07

How interpersonal trust facilitates the dyadic knowledge transfer in organizational settings
GAO Xiang-yu,WEI Min-tang,LI Wei.How interpersonal trust facilitates the dyadic knowledge transfer in organizational settings[J].Studies in Science of Science,2005,23(3):394-400.
Authors:GAO Xiang-yu  WEI Min-tang  LI Wei
Abstract:Recently, how to promote knowledge transfer efficiently and effectively in and between organizations has been paid more and more attention by managers and scholars. The past literature suggested that interpersonal trust could facilitate knowledge transfer between two parties, through making knowledge senders and knowledge recipients more willing to take part in knowledge transfer. In this paper, we argue that the interpersonal trust will play a positive role not only in the above-mentioned effect, but in making knowledge transfer much easier for participants as well. Furthermore, using the perspective of symbolic interactionism, we elucidate that interpersonal trust could make knowledge transfer much easier in three ways as follow: (1)enhancing the mutual communication between two parties; (2) promoting senders specifying the areas of their knowledge; (3) facilitating the positive attribution.
Keywords:interpersonal trust  knowledge transfer  symbolic interactionism  
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