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图书馆读者满意度的基本计量规律研究
引用本文:郭强,赵瑾,刘思源,张芳,刘新新.图书馆读者满意度的基本计量规律研究[J].情报科学,2009,27(7).
作者姓名:郭强  赵瑾  刘思源  张芳  刘新新
作者单位:郭强,刘思源,张芳,刘新新,GUO Qiang,LIU Si-yuan,ZHANG Fang,LIU Xin-xin(郑州大学,信息管理系,河南,郑州,450001);赵瑾,ZHAO Jin(中国人民解放军,炮兵学院,安徽,合肥,230031) 
摘    要:以图书馆读者满意度为研究对象,在概念分析的基础上,从评价方法、系统观点和数学建模的角度归纳了图书馆读者满意度的三条基本计量规律:即图书馆读者满意度从来不是单独存在的;图书馆读者满意度可为时间测度的局域非减函数;图书馆读者满意度满足不严格条件下的最优化原理.

关 键 词:读者满意度  计量规律  时间测度

Research on Basic Metrical Rules of the Library Reader Satisfaction
GUO Qiang,ZHAO Jin,LIU Si-yuan,ZHANG Fang,LIU Xin-xin.Research on Basic Metrical Rules of the Library Reader Satisfaction[J].Information Science,2009,27(7).
Authors:GUO Qiang  ZHAO Jin  LIU Si-yuan  ZHANG Fang  LIU Xin-xin
Institution:1.Department of Information Management;Zhengzhou University;Zhengzhou 450001;China;2.Artilleryman College of Chinese PLA;Hefei 230031;China
Abstract:Taking library reader stisfaction as the research object,its three basic metrical rules are made an induction from evaluation methods,systems point of view and mathematical modeling on the basis of definition analyses.Firstly,library reader satisfaction does not exist independently.Secondly,library reader satisfaction can be locally non-decreasing function of time measure.And thirdly,optimization theory in non-strict condition is suitable for library reader satisfaction.
Keywords:reader satisfaction  metrical rule  time measure  
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