| 知识工作团队中组织公民行为对团队有效性的影响作用研究 |
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| 引用本文： | 吴志明,武欣.知识工作团队中组织公民行为对团队有效性的影响作用研究[J].科学学与科学技术管理,2005,26(8):92-96. |
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| 作者姓名： | 吴志明 武欣 |
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| 作者单位： | 清华大学,经济管理学院,北京,100084 |
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| 基金项目： | 国家自然科学基金资助项目(70102002) |
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| 摘 要： | 以42个高科技企业和科研组织的知识工作团队为研究对象,探讨团队成员整体上表现出的组织公民行为对团队有效性的影响作用。团队有效性包括团队绩效以及团队成员的满意度。研究结果表明,助人行为、维护人际和谐、信息分享这些人际层面的组织公民行为对团队绩效和团队成员的满意度具有积极的影响作用。
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| 关 键 词： | 组织公民行为 团队有效性 知识工作团队 |
| 文章编号： | 1002-0241（2005）08-0092-05 |
| 收稿时间： | 2005-03-03 |
| 修稿时间： | 2005年3月3日 |
Effects of Organizational Citizenship Behaviors on Team Effectiveness: A Empirical Study on Knowledge Work Teams |
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| WU Zhiming,WU Xin.Effects of Organizational Citizenship Behaviors on Team Effectiveness: A Empirical Study on Knowledge Work Teams[J].Science of Science and Management of S.& T.,2005,26(8):92-96. |
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| Authors: | WU Zhiming WU Xin |
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| Abstract: | In this study, we investigated the relationship between team level Organizational citizenship behavior (OCB) and team effectiveness (team performance and team members' satisfaction). Survey data were collected from 42 knowledge work teams. Results showed that OCB in group domain, including helping, interpersonal harmony, and information sharing, was positively related to team performance (both internal team leader rated and upper-level team supervisor rated) and team members' satisfaction. |
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| Keywords: | organizational citizenship behavior(OCB) team effectiveness knowledge work team |
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