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Mobility of knowledge work and affordances of digital technologies
Institution:1. Faculty of Information Technology, Monash University, Caulfield East, VIC 3145, Australia;2. Department of Information Systems and Business Analytics, Deakin University, Geelong, VIC 3220, Australia;3. Faculty of Science and Technology, Sunway University, Selangor 47500, Malaysia;1. School of Management, Zhejiang University, Hangzhou, China;2. School of Information and Management Engineering, Zhejiang University of Finance and Economics, Hangzhou, China;1. Toulouse Business, School 20 Boulevard Lascrosses, 31068 Toulouse, France;3. NEOMA Business School, Department of Information Systems, Supply Chain and Decisions, France;4. Management and Marketing, The Hong Kong Polytechnic University, Hong Kong;1. School of Information Management, Central China Normal University, Wuhan, China;2. Research Center for Digital Business Management, School of Economics and Management, China University of Geosciences, Wuhan, China;3. College of Business, Iowa State University, Ames, IA, USA
Abstract:The focus of this work arises from two needs within information science literature: (1) to understand more, from an empirically driven perspective, about the increasingly visible yet understudied mobile work population, and (2) to address more clearly, from a theoretical standpoint, the ways in which information and communication technologies (ICTs) mediate the work practices of these mobile workers. Drawing on the affordance perspective, this research goes beyond simplistic conceptualizations of technological effects to explore the roles of multiple ICTs in enabling mobile knowledge work. In this paper, the use of ICTs in mobilizing information practices and the ways in which ICTs generate affordances along different mobility dimensions (spatial, temporal, contextual, and social) are examined. The empirical base of this research is a field of study of 33 mobile knowledge workers (MKWs); broadly, it focuses on the ways they employ ICTs to accomplish work in dynamic and unpredictable work conditions.
Keywords:Knowledge work  Mobile devices  Information practices  Digital technologies
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