The role of a digital engineering platform in appropriating the creation of new work-related mind-set and organisational discourse in a large multi-national company |
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| Institution: | 1. Bradford University School of Management, Emm Lane, Heaton, Bradford, UK;2. Tyco Fire & Integrated Solutions Oil Gas & Marine UK and Ireland, Manchester, UK;1. University of Rome Tor Vergata, Department of Enterprise Engineering, Via del Politecnico 1, 00133 Rome, Italy;2. MIT Center for Collective Intelligence, 245 First Street, 02142 Cambridge, MA, USA;1. Department of Information Systems and Business Analytics, Hofstra University, 11501, USA;2. H. John Heinz III College of Information Systems and Public Policy, Carnegie Mellon University, 15213, USA;1. Petróleo Brasileiro S.A.- Petrobras University, Rua Ulysses Guimarães, 565 – Cidade Nova, Rio de Janeiro, RJ, 20.211-225, Brazil;2. Fluminense Federal University, Faculty of Engineering, Department of Industrial Engineering, Industrial Engineering Graduate Program, Rua Passo da Pátria, 156, bloco D, Sala 306, São Domingos, Niterói, RJ, 24.210-240, Brazil;1. Economics and Policy Studies University Brunei Darussalam (UBD), Brunei Darussalam;2. Kedge Business School Domaine De Luminy, BP921 13288 Marseille, Cedex 9, France;3. Faculty of Business, Economics and Policy Studies University Brunei Darussalam (UBD), Brunei Darussalam;1. IMT Atlantique, LEMNA, 4 rue Alfred Kastler, BP 20722, 44307 Nantes Cedex 3, France;2. University of Nantes, LEMNA, SKEMA Business School, Chemin de la Censive du Tertre, BP 52231, 44322 Nantes Cedex 3, France;3. University of South Florida, Muma College of Business, 4202 E. Fowler Avenue, BSN 3403, Tampa, FL 33620, USA |
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| Abstract: | This paper reports on a case study involving a strategic and innovative approach to creation of an in-house multifaceted digital engineering platform (the DEP) in overcoming a number of organisational problems at a multinational engineering company. The DEP was to be used strategically for simplifying the operational complexity and to create and appropriate new work-related mind-set and new organisational discourse to achieve homogenous working across the organisation, which is a huge challenge. The need for this system emerged from the need to resolve many organisational services related problems that carried phenomenal amount of processes, health and safety risks and to regulate, and, control the running of engineering project. Research data were collected using a longitudinal case study approach over a period of six months. In order to make sense of how the DEP helped the organisation, the study used certain elements of Extended Structuration Theory as a lens to assess the case study. This research discovered that the DEP succeeded in creating and appropriating work-related mind-set and organisational discourse. It also had real influence on working processes and employees at all levels while encouraging transparency, responsiveness, agility and accountability. It continues to help the organisation to govern, manage and maintain good standard of service but many barriers still remain. |
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| Keywords: | Work-related Mind-set Organisational discourse Complex engineering projects Extended structuration theory Digital engineering platform Problem solving Case study |
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