Team learning in IT implementation projects: Antecedents and consequences |
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| Authors: | Ali E Akgün Gary S Lynn Halit Keskin Derya Dogan |
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| Institution: | 1. Science and Technology Studies, Gebze Institute of Technology, Turkey;2. Howe School of Technology Management, Stevens Institute of Technology, USA |
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| Abstract: | This study investigates the antecedents and consequences of team learning, which is composed of information acquisition, dissemination, and implementation, in information technology (IT) implementation projects. By investigating 129 IT implementation project teams, we found that (1) information acquisition and information dissemination have a positive impact on project outcomes, such as speed-to-users, lower implementation cost, and operational effectiveness, and (2) team behavior and enabler variables, such as teamwork, team communication, interpersonal trust between team members, team commitment, and senior manager support, positively influence team learning. We also found that team anxiety moderates the relationship between team learning and project outcomes. |
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| Keywords: | Team learning Process innovation IT implementation Project teams |
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