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导游岗位能力的调查与分析
引用本文:雷巧莉.导游岗位能力的调查与分析[J].重庆职业技术学院学报,2010,19(1):52-53.
作者姓名:雷巧莉
作者单位:重庆航天职业技术学院,重庆,400020
基金项目:重庆市高等职业技术教育研究会"基于工作过程的《导游原理与实务》课程开发探究";课题负责人:雷巧莉 
摘    要:近年来,中国旅游业飞速发展,需要大批高素质的旅游人才,且优秀的导游人才极其缺乏。导游人员良好的岗位能力对我国旅游业的发展尤为重要。根据当前导游服务发展的趋势,结合对重庆市多家旅游公司的调研,对新时期导游人员的工作岗位能力进行分析,全面衡量导游的综合工作能力,可提升导游服务水平。

关 键 词:导游员  导游服务  岗位能力

Guides Competence Investigation and Analysis in New Era
LEI Qiaoli.Guides Competence Investigation and Analysis in New Era[J].Journal of Chongqing Vocational& Technical Institute,2010,19(1):52-53.
Authors:LEI Qiaoli
Institution:LEI Qiaoli ( Chongqing Aerospace College of Vocational Technology, Chongqing 400020, China)
Abstract:Guide services are the core of tourist reception services, guides' abilities are strong or not are key to the quality and level of tourism services. In recent years, China's rapidly developing tourism industry pose new demands for the guides ability. Based on the current trends of the development of guides services, we combined with a number of tourism enterprises in Chongqing city to research, to analysis and research capacity of tour guides in the new period, in order to measure the guides' comprehensive ability at all sides and provide some basis of upgrade guide service.
Keywords:guides  guide services  guides' abilities
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