Adaptation and evaluation of a learning analytics dashboard to improve academic support at three Latin American universities |
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| Authors: | Julio Guerra Margarita Ortiz-Rojas Miguel Angel Zúñiga-Prieto Eliana Scheihing Alberto Jiménez Tom Broos Tinne De Laet Katrien Verbert |
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| Institution: | 1. Address for correspondence: Julio Guerra, Facultad de Ingeniería, UACh, General Lagos 2086 Valdivia, Chile. Email: jguerra@inf.uach.cl;2. Margarita Ortiz-Rojas, Escuela Superior Politécnica del Litoral, ESPOL, Information Technology Center, Campus Gustavo Galindo, Guayaquil, Ecuador. Email: margarita.ortiz@cti.espol.edu.ec;3. Miguel Angel Zúñiga-Prieto, Department of Computer Science, Universidad de Cuenca, Cuenca, Ecuador. Email: miguel.zunigap@ucuenca.edu.ec |
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| Abstract: | Despite the success of academic advising dashboards in several higher educational institutions (HEI), these dashboards are still under-explored in Latin American HEI's. To close this gap, three different Latin American universities adapted an existing advising dashboard, originally deployed at the KU Leuven to their own context. In all three cases, the context was the main ruling factor to these adaptations. In this paper, we describe these adaptions using a framework that focuses on four different elements of the context: Objectives, Stakeholders, Key moment and Interactions. Evaluation of the adapted dashboards in the three different Latin American universities is conducted through pilots. This evaluation shows the value of the dashboard approach in different contexts in terms of satisfaction, usefulness and impact in academic decision-making and advising tasks. The main contribution of this paper is the systematic reporting of the adaptations to an academic advising dashboard and showing the value of an academic advising dashboard on academic decision-making and advising tasks. |
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| Keywords: | academic advising Case Study information visualization learning technologies Learning Analytics learning dashboard |
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