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Are we meeting the counselling needs of the student community? A needs assessment involving students on a South African campus
Authors:W A Van Schoor  S R Whittaker
Institution:(1) University of Western Cape, South Africa
Abstract:The object of the study was to determine the major needs of students at the University of the Western Cape (U.W.C.). A second aim was to determine how students view the nature of the Centre for Student Counselling (C.S.C.). No needs assessments have previously been done on the U.W.C. campus and this lack of knowledge pertaining to the needs of students could have meant a misdirected focus in terms of the provision of counselling services.The study was done with a representative sample of students from all the year groups. Students were asked to fill in a questionnaire consisting of two parts. In Part I a student had to indicate how prevalent he thought a particular set of problems were on campus. In Part II he had to indicate whether he would have referred a friend to the C.S.C. with a particular problem.The results had indicated that problems were predominantly seen to be in the vocational-academic area and that students were more willing to refer fellow students to the C.S.C. with the above-mentioned problems than with problems of a more personal-social nature. Although the results were to be expected, it was emphasized that vocational-academic problems are often used as a smoke-screen and that counsellors should also be aware of underlying social-emotional problems.
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