| 虚拟参考咨询服务中咨询员素质及技能 |
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| 引用本文： | 吴建西,刘东霞,李玲.虚拟参考咨询服务中咨询员素质及技能[J].蒙自师范高等专科学校学报,2005,3(6):84-86. |
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| 作者姓名： | 吴建西 刘东霞 李玲 |
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| 作者单位： | 云南师范大学图书馆,昆明650092 |
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| 摘 要： | 阐述了虚拟参考咨询服务的模式及创建VRC人员蛛网型知识基础档案管理,对提升未来数字图书馆虚拟参考咨询服务员综合素质和技能的重要性.并对每位图书馆员提出既是创作者的要求,又是收藏者、沟通者和整理者的要求.为最终兑现数字图书馆“用户至上,服务第一”的宗旨,提出了VRC人员所应具备的“T”型知识结构的设想.
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| 关 键 词： | VRC 综合素质与技能 “T”型知识结构 |
| 文章编号： | 1008-9128(2005)06-0084-03 |
| 收稿时间： | 06 1 2005 12:00AM |
| 修稿时间： | 2005年6月1日 |
The Qualifies and Skills of Librarians in Virtual Reference Service |
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| WU Jian - xi, LIU Dong - xia, LI Ling.The Qualifies and Skills of Librarians in Virtual Reference Service[J].Journal of Mengzi Teachers' College,2005,3(6):84-86. |
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| Authors: | WU Jian - xi LIU Dong - xia LI Ling |
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| Institution: | Library of Yunnan Normal University, Kunming 650092,China |
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| Abstract: | This essay discusses the pattern of virtual reference service(VRS) and the archive management of spider web knowledge basis of virtual reference service personals.It expounds the importance of promoting the comprehensive qualities and skills of VRS personals in future digital libraries.The author states that every librarian should try to be writer,collector,compiler and communicator at the same time.In order to realize the goal of "customers first,service best",the author also proposes the T-shape knowledge structure of VCS personals. |
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| Keywords: | VRS comprehensive qualities and skills T- shape knowledge structrue |
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