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The Use of Japanese Language in Intercultural Context among Malaysian Japanese Speaking Employees in Japanese Companies
Authors:Lee Su Yeoh
Institution:School of Languages, Literacies and Translation, Universiti Sains Malaysia , Penang, Malaysia
Abstract:ABSTRACT

Lack of proficiency in Japanese language is a hindrance for successful intercultural communication between Malaysian Japanese speaking employees (MJSE) and Japanese employers (JE) in Japanese companies (JC) in Malaysia. Therefore, this quantitative study using Japanese Language Questionnaire (JLQ) investigated Japanese language use in intercultural context among MJSE to identify Japanese language challenges faced by them in JC. The findings indicate major challenges in listening and speaking compared to reading and writing. This indicate lack of language preparedness of Malaysian Japanese language learners before embarking for employment into JC in Malaysia. The study recommends evaluation of the Japanese language curriculum to ensure MJSE’s readiness to embark into employment at JC.
Keywords:Challenges  intercultural workplace  Japanese language communication  Japanese companies (JC)  Malaysian Japanese speaking employees (MJSE)
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