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Spanish Speaking Users and Their Communities
Abstract:Originally presented to a conference on curriculum reform for library science faculties, this article reflects on how public librarians can assist new Spanish speaking users. Based on various career involvements with Latino communities, the author covers aspects of library outreach, initial user contact, introduction to and tour of the public library; points to a gap between traditional library service and non-users and offers suggestions that will encourage return visits by new users.
Keywords:Spanish speaking users  information needs  non-users  coping skills  Spanish language
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