Theories of Value and Demonstrating their Practical Implementation in Academic Library Services |
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| Authors: | Thembani Malapela Karin De Jager |
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| Institution: | Library & Information Studies Centre, University of Cape Town, South Africa |
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| Abstract: | Academic libraries are increasingly required to provide tangible evidence of their value to the scholarly community. Library responses have developed from early process-focused investigations to develop input and output measures, or user satisfaction studies, that do not provide much evidence of value, to attempting to demonstrate value from different perspectives, depending on the philosophical point of view with which the concept is regarded, for example in economic or social terms. This article attempts to explore a number of theoretical approaches that have been used to inform assessments of value in academic libraries, as well as some practical approaches to consider when undertaking studies of the value of academic library services.1 |
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| Keywords: | Value of academic libraries Library assessment Library evaluation Library performance measurement |
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