| 图书馆读者意见处理机制分析 |
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| 引用本文： | 段荣.图书馆读者意见处理机制分析[J].图书馆杂志,2007,26(6):43-44. |
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| 作者姓名： | 段荣 |
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| 作者单位： | 河南省图书馆,郑州,450052 |
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| 摘 要： | 基于图书馆读者服务中读者意见成因的分析,探讨了读者意见处理流程、处理原则。并结合图书馆服务的典型案例分析,提出建立健全读者意见处理的长效机制。
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| 关 键 词： | 图书馆 读者服务 读者意见 处理机制 |
| 修稿时间： | 2006年12月5日 |
Analysis on the Handling Mechanism of Reader's Advice |
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| Duan Rong.Analysis on the Handling Mechanism of Reader''''s Advice[J].Library Journal,2007,26(6):43-44. |
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| Authors: | Duan Rong |
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| Abstract: | Based on the analysis on the library readers' advice or opinion,the paper discusses the handling processes and handling principles of library reader's view,and by analyzing the typical case of library services,brings forward to establish and perfect a long-term mechanism to deal with readers advice or opinion. |
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| Keywords: | Library Readers service Advice of readers Handling mechanism |
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