There Is No View From Nowhere: User Experience Research at the Center of Southwest Studies Library |
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| Authors: | Lara Aase |
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| Institution: | 1. Delaney Southwest Research Library, Center of Southwest Studies, Fort Lewis College, Durango, Coloradolaase@fortlewis.edu |
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| Abstract: | ABSTRACTIn the fall semester of 2016, Delaney Southwest Research Library at Fort Lewis College researched user experience, particularly of Native American undergraduate students. Results showed that Native American students were more concerned about appropriate terminology, representative content, and effective organization of the library than non-Native students were. This research will help the library improve services through collection evaluation, shelf rearrangement, library instruction, and, potentially, reclassification of Native American materials to improve browsability, house culturally sensitive material respectfully, and increase user satisfaction with our special collections. |
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| Keywords: | Academic libraries classification systems knowledge organization Native American and Indigenous students Southwest studies special collections user experience |
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