Abstract: | This study of National Public Radio's "letters from listeners" segments applies two theoretical frameworks–imagined community and news work–to suggest that the practice of "imagining community" is a distinct practice of journalism. The findings suggest that NPR producers use letters segments to encourage listeners to feel as if they are part of a community. In selecting and packaging those comments, producers construct an imagined community that reflects the producers' own journalistic values, such as balance, accountability, and accuracy. The conclusion suggests that community-imagining might be especially difficult and abstract for large news media organizations serving massive and dispersed audiences. |