| 医院图书馆应与ISO9000族接轨 |
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| 引用本文： | 周珩霞.医院图书馆应与ISO9000族接轨[J].图书馆论坛,2004,24(4):205-206,51. |
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| 作者姓名： | 周珩霞 |
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| 作者单位： | 佛山市第一人民医院图书馆,广东,佛山,528000 |
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| 摘 要： | ISO9000族是国际标准管理体系，是组织实施质量体系认证的标准．医院图书馆需结合实际，把握和实施其质量标准，更好地为读者服务。
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| 关 键 词： | 医院 图书馆管理 质量管理体系 ISO9000族 馆员素质 服务质量 |
| 文章编号： | 1002-1167(2004)04-0205-02 |
ISO9000 Should be Implemented in Hospital Library |
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| ZHOU Heng-xia.ISO9000 Should be Implemented in Hospital Library[J].Library Tribune,2004,24(4):205-206,51. |
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| Authors: | ZHOU Heng-xia |
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| Abstract: | ISO9000 race is a system of International Standard Quality Management that organizes to bring the standard through that of Quality System Authentication into force.It should be implemented in hospital library so as to serve the readers better. |
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| Keywords: | hospital library ISO9000 management of service quality |
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