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从"议题-决策"的视角分类研究馆务建议-以中山大学东校区图书馆为例
引用本文:李惠群.从"议题-决策"的视角分类研究馆务建议-以中山大学东校区图书馆为例[J].大学图书馆学报,2012,30(2):77-80.
作者姓名:李惠群
作者单位:中山大学图书馆,广州,510006
摘    要:从"议题—决策"的视角,对中山大学图书馆2005年以来收集的馆务建议进行分类研究,形成了一个全面而又突出重点的读者建议分类体系,有利于图书馆工作决策的科学化、程序化和规范化。

关 键 词:馆务建议  议题—决策  分类

Study on the Classification of Readers' Suggestions and Comments from the Perspective of "Issues-Decision-making"-Taking East Campus of Sun Yat-sen University Library as an example
Li Huiqun.Study on the Classification of Readers'' Suggestions and Comments from the Perspective of "Issues-Decision-making"-Taking East Campus of Sun Yat-sen University Library as an example[J].Journal of Academic Libraries,2012,30(2):77-80.
Authors:Li Huiqun
Abstract:The opinion column is an effective way to collect the reader’s suggestions and comments.From the perspective of "issue-decision making",this paper categorized reader’s suggestions and comments our library has collected since 2005.There are two major categories which the need of users and the rules of the library managment.The classification is consisted with four steps which becomes a scientific,comprehensive classification system focusing on the most important issues and decision-making.It is helpful to the scientization,routinization and standardization of the library’s decision-making.
Keywords:Readers Suggestions and Comments  Decision-Making  Classification
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