| 基于SPSS问卷调查的高校图书馆读者满意度影响因素分析 |
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| 引用本文： | 沈红丽.基于SPSS问卷调查的高校图书馆读者满意度影响因素分析[J].图书馆工作与研究,2012(1):58-62. |
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| 作者姓名： | 沈红丽 |
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| 作者单位： | 河北工业大学图书馆 |
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| 摘 要： | 本文采用问卷调查法,并基于SPSS统计分析,对高校图书馆读者满意度的影响因素进行分析,得出影响图书馆读者满意度的因素依次是馆藏资源配置、馆员素质、便利性服务、图书馆环境及借阅制度,在此基础上提出了提高高校图书馆读者满意度的对策建议。
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| 关 键 词： | 高校图书馆 读者满意度 问卷调查 对策建议 |
Study of the Factors Affecting Readers Satisfaction of University Library Based on SPSS and Questionnaire Survey |
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| Shen Hongli.Study of the Factors Affecting Readers Satisfaction of University Library Based on SPSS and Questionnaire Survey[J].Library Work and Study,2012(1):58-62. |
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| Authors: | Shen Hongli |
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| Institution: | Shen Hongli |
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| Abstract: | Based on questionnaire survey and SPSS,this paper concludes that factors affecting readers satisfaction is library resource allocation,the quality of librarians,convenient services,environment and lending system.At last,it puts forward the countermeasures and advices which can improve library’s reader satisfaction. |
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| Keywords: | University library Readers satisfaction Questionnaire survey Countermeasures and advices |
| 本文献已被 CNKI 等数据库收录！ |
