Assessment Planning for Distance Education Library Services: Strategic Roadmaps for Determining and Reporting Organizational Performance and Value |
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| Authors: | Larry Nash White |
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| Institution: | East Carolina University , Greenville, NC, USA |
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| Abstract: | ABSTRACT Through a review of the literature, the author sought to identify what assessment planning practices exist in libraries, how the assessment planning process works in libraries, and what components constitute a library assessment plan. The findings suggest that, while libraries determine and report a great many aspects of organizational performance, general assessment planning (which encompasses total organizational impact and value) is not frequently used or integrated into the library's comprehensive strategic planning process, and it does not always effectively cover the scope of the assessment activities and information needed by organizational leaders and administrators to develop effective strategic plans and decisions. This lack of integration creates disconnects between the library's ability to determine and report organizational value and the library's need to provide accountability evidence to stakeholders and use the performance measurement results effectively in executing strategic planning and decision making. Using the findings of the review, the author proposes an alternative set of assessment planning components and focus areas. |
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| Keywords: | administrators assessment organizational performance planning stakeholders strategic planning value |
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