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Using Consultation Data to Guide Data Services Training for Liaison Librarians
Authors:Wenli Gao  Irene Ke  Lisa Martin
Institution:1. Data Services Librarian, University of Houston Libraries, Houston, TX, USAwgao5@uh.edu;3. Psychology and Social Work Librarian and Graduate Services Coordinator, University of Houston Libraries, Houston, TX, USA;4. Coordinator of Outreach and Business Librarian, University of Houston Libraries, Houston, TX, USA
Abstract:Abstract

As data services gain momentum in academic libraries, liaison librarians are expected to be part of the education force for data literacy. Nonetheless, due to the broad scope of data literacy, training librarians to improve data-related skills can be challenging. This article used consultation statistics to identify tools and resources employed to solve users’ data questions. The results offered insights into users’ data needs and provided librarians with a clear direction to further develop data skills in their assigned disciplines. The methodology used in this study can be replicated at other institutions to identify needs and to direct professional development.
Keywords:data services  data consultations  user needs analysis
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