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图书馆虚拟咨询团队知识共享问题研究
引用本文:邓青.图书馆虚拟咨询团队知识共享问题研究[J].江西图书馆学刊,2009,39(4):74-76.
作者姓名:邓青
作者单位:长沙师范专科学校图书馆,湖南,长沙,410100
摘    要:组建虚拟咨询团队为用户提供深层次、个性化的新型咨询服务成为了现代图书馆参考咨询的发展趋势。虚拟咨询团队成员间通过知识的交流与共享,形成系统的团队智慧,进而转化为整体的竞争优势。分析了虚拟咨询团队知识共享的影响因素,并提出了虚拟咨询团队知识共享的对策。

关 键 词:图书馆  参考咨询  虚拟团队  知识共享

Research on the Knowledge Sharing of Virtual Reference Team in Library
DENG Qing.Research on the Knowledge Sharing of Virtual Reference Team in Library[J].The Journal of the Library Science in Jiangxi,2009,39(4):74-76.
Authors:DENG Qing
Institution:DENG Qing (Library of Changsha Normal College,Changsha 410100,China)
Abstract:The formation of virtual reference team in library to provide users with a deeper level,new type of personalized reference services has become the trend of reference services of modern library.The members of virtual reference team have the overall competitive advantage through the exchange and sharing of knowledge.This paper analyses the impact factors of the knowledge sharing of virtual reference team,and puts forward the countermeasures.
Keywords:library  reference service  virtual team  knowledge sharing
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