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图书馆电子资源绩效评价模型的建立
引用本文:杨若冰.图书馆电子资源绩效评价模型的建立[J].大学图书情报学刊,2014(3):41-43.
作者姓名:杨若冰
作者单位:白城市洮北区少年儿童图书馆,137000
摘    要:图书馆电子资源绩效评价模型,是在数字环境下提升图书馆服务质量和用户满意度、最大程度发挥电子资源效益的重要评价途径。在与广大用户的沟通过程中,通过众多合理的量化指标形成对服务的量化评价,可完善评价模型、更好地应用电子资源为用户服务。

关 键 词:图书馆  电子资源  绩效评价  用户满意度

The establishment of the performance evaluation model in libraries based on electronic resources
YANG Ruo-bing.The establishment of the performance evaluation model in libraries based on electronic resources[J].Journal of Academic Library and Information Science,2014(3):41-43.
Authors:YANG Ruo-bing
Institution:YANG Ruo-bing (Taobei Children Library of Baicheng, Baicheng 137000, China)
Abstract:The performance evaluation model in library based on electronic resources is a very important channel for the libraries to upgrade their service,to raise the satisfaction indexes of readers,and to bring the benefits of electronic resources into full play. This evaluation model can provide different indexes to rationally evaluate the service work of a library.
Keywords:library  electronic resources  performance evaluation  satisfaction indexes of readers
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