| 城市街区24小时自助图书馆的服务及运营管理 |
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| 引用本文： | 李卫珊.城市街区24小时自助图书馆的服务及运营管理[J].数字图书馆论坛,2009(3):77-81. |
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| 作者姓名： | 李卫珊 |
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| 作者单位： | 深圳图书馆,深圳,518036 |
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| 摘 要： | 文章介绍了城市街区24小时自助图书馆的服务体系，并从自助图书馆日常服务管理、物流运营管理和自助图书馆的服务支撑等方面阐述了自助图书馆的服务内容及服务手段，以及为实现自助图书馆的服务目标而采取的必要措施。该文为2009年第三期“数字环境下的深圳图书馆专刊”文章之一。
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| 关 键 词： | 深圳图书馆 城市街区24小时自助图书馆 服务管理 物流管理 运营管理 |
The Services and Operation Management of the 24-hour Self-service Library of City Blocks |
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| Li Weishan.The Services and Operation Management of the 24-hour Self-service Library of City Blocks[J].Digital Library Forum,2009(3):77-81. |
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| Authors: | Li Weishan |
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| Institution: | Li Weishan( Shenzhen Library, Shenzhen, 518036) |
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| Abstract: | In this article, the author introduces the service system of 24-hour self-service library of city blocks. She expounds the service contents and service methods of the self-service library from the aspects of daily service management, logistics operation management and service support etc. and the necessary measures taken to achieve the goal of the self-service library. |
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| Keywords: | Shenzhen Library Self-service library of city blocks Service management Logistics management Operation management |
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