| 福建省高校图书馆网上参考咨询服务调查与分析 |
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| 引用本文： | 卢晓凤.福建省高校图书馆网上参考咨询服务调查与分析[J].图书馆学研究,2011(22):89-92. |
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| 作者姓名： | 卢晓凤 |
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| 作者单位： | 福建儿童发展职业学院图书馆; |
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| 摘 要： | 通过对福建省83所高校图书馆开展网上参考咨询服务情况进行网络调查,明晰福建省高校图书馆开展网上参考咨询服务的现状。将具体数据展开分析,发现存在的问题,建议从统一规范称呼、合理设置类目,丰富FAQ内容、建设合理的搜索引擎,适当延长服务时间,推广"学科馆员"制度,大力发展联合参考咨询五个方面进行改进。
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| 关 键 词： | 网上参考咨询 高校图书馆 服务 调查分析 福建 |
The Survey and Analysis on the Virtual Reference Service of University Libraries in Fujian Province |
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| Lu Xiaofeng.The Survey and Analysis on the Virtual Reference Service of University Libraries in Fujian Province[J].Researches in Library Science,2011(22):89-92. |
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| Authors: | Lu Xiaofeng |
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| Institution: | Lu Xiaofeng |
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| Abstract: | This paper aims to clarify current situation of v irtual reference service of university libraries in Fujian Province by on-line survey on 83 university libraries.It is supposed to find existing problems base d on collected data and advised to set up columns by standardizing terms,establ ish search engine properly by enriching FAQ,extend service hours,promote the s ystem of professional librarian and strengthen cooperative reference service. |
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| Keywords: | virtual reference university library service survey and analysis Fujian Province |
| 本文献已被 CNKI 等数据库收录！ |
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