The Public Librarian and Service Ethics: |
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| Abstract: | The relationship between personal and professional ethics is examined from the standpoint of the public librarian. Librarians' personal attitudes and the service philosophy implicit in public librarianship often suggest contradictory responses to information or service requests which are personally offensive to the librarian, resulting in ethical dilemmas. Examples of such dilemmas are given: reasons for their occurrence and different opinions regarding ethical behavior are discussed. This type of conflict is itself neither good nor bad, but must be acknowledged by librarians and dealt with by the profession. Existing ethics of service guidelines are reviewed, and recommendations for resolving ethical conflict are offered. |
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