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Assisting,Instructing, Assessing: 21st Century Student Centered Librarianship
Authors:Lauren Newton  Daniel E Feinberg
Institution:1. Thomas G. Carpenter Library, University of North Florida, Jacksonville, USAlauren.newton@unf.edu;3. Thomas G. Carpenter Library, University of North Florida, Jacksonville, USA
Abstract:ABSTRACT

For librarians at the University of North Florida, there was a need to move beyond information literacy instruction to one-on-one and small group research consultations to aid in student success. By staffing the research desk with staff and students, librarians were able to open their calendars to allow more time for in-person, phone, and online consultations to aid in meeting the research goals of students at the institution. After assessing the research consultation program for two years, there has been a positive correlation between research consultation usage, satisfaction in completing assignments, and student success measures throughout the university.
Keywords:Research consultations  information literacy instruction  online learning  face-to-face consultations  21st century librarianship  student centered
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