| Abstract: | The mass media are expected to play a key role in providing relevant and accurate information during a crisis. While numerous studies have explored how well the media perform in providing information during crises, less attention has been given to journalism's ritual aspects, such as those related to remembering, celebrating, mourning and sharing among members of a community. In the culturalist tradition, journalism is as much about ritual and meaning-making as it is about providing information. One of the most important ways of performing this ritual function is through live, on-the-spot journalism—a form of journalism that has becoming increasingly commonplace due to technological developments, and at the very least, it is connected with crisis news coverage. Based on interviews with broadcast media journalists about their decision-making strategies and motives during two crises (11 September 2001 and the Anna Lindh murder in 2003), we link crisis communication with journalism's ritual and symbolic functions. We argue that key journalistic strategies such as immediacy and competition are motivated just as much by rituals related to affirming community and journalistic organisational needs as by informational motivations. We conclude by suggesting that in times of crisis, the roles of psychologist, comforter and co-mourner should be considered journalistic role conceptions especially in a live, 24-hour news culture. |
