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How did Americans Really Think About the Apple/FBI Dispute? A Mixed-method Study
Authors:Angela M Lee  Ori Tenenboim
Institution:1. School of Arts, Technology, and Emerging Communication, University of Texas, Dallas, TX, USAangela.lee@utdallas.edu;3. School of Journalism, University of Texas, Austin, TX, USAORCID Iconhttps://orcid.org/0000-0003-2350-9005
Abstract:ABSTRACT

Second-level agenda-setting suggests that news media influence how we think. As a case study examining the nature and effects of mainstream news media’s coverage of the 2015 Apple/FBI dispute about data privacy versus national security, this study found via content analysis that a majority of articles covering the dispute (73.7%) made the same potentially misleading claim about how the American public feels about the dispute. Nearly half (45.6%) of those articles made public opinion claims without offering empirical evidence, and almost all articles (97.4%) that cited the Pew survey appeared to have inadvertently created an unsubstantiated social reality. Then, this study found in a subsequent experiment that, consistent with impersonal influence, the above-mentioned news portrayals significantly affected the participants’ view on Americans’ collective opinion towards the Apple/FBI dispute. The long-term effect of this journalistic oversight is notable. Theoretical implications and practical recommendations for future science communication in the news are discussed.
Keywords:Science communication  news coverage  polls  Pew survey  content analysis  experiment  public opinion  Apple  FBI
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