The perceived impacts of e-government on U.S. cities: A survey of Florida and Texas City managers |
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| Authors: | Christopher G Reddick Howard A Frank |
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| Institution: | 1. The University of Texas at San Antonio, Department of Public Administration, 501 West Durango Boulevard, San Antonio, TX 78207, USA;2. Metropolitan Center, Florida International University, PCA 268A, Miami, FL 33199, USA |
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| Abstract: | This study examines the perceived impacts of electronic government or e-government adoption on U.S. cities. This research conducted a survey of Texas and Florida city managers in the fall of 2005 to find out their opinions on the impact of e-government on their city government. The results indicated that e-government is having a positive impact on management, stakeholder involvement, needs and collaboration, and procurement in American cities. There are, however, concerns over spam or unsolicited e-mail and the ability of e-government to reduce the level of staffing. The results of this study imply that, according to city managers' perceptions, e-government adoption in American city governments is positively viewed as having an impact on their organizations and communities. |
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| Keywords: | Electronic government City government IT diffusion Survey research Management support |
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