e-Government services for faith-based organizations: Bridging the organizational divide |
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| Authors: | Lynette KvasnyAuthor Vitae Roderick LeeAuthor Vitae |
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| Institution: | a Pennsylvania State University, College of Information Sciences and Technology, 329C IST Building, University Park, PA 16802, USAb Pennsylvania State University, School of Business Administration, E-355 Olmstead Building, Middletown, PA 17057, USA |
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| Abstract: | In this paper, we examine the challenges faced by faith-based institutions in a low-income, predominantly Black community seeking to take advantage of grants provided through the White House Office of Community and Faith-Based Initiatives (FBCI). FBCI is an e-Government program that assists nonprofit organizations in competing for Federal dollars with fewer bureaucratic barriers. Informed by the design-actuality framework, we interviewed clergy at seven faith-based organizations. The intent of this analysis is to juxtapose the design intentions of the government officials with the actualities expressed by the intended benefactors of the initiative. Our findings suggest that this e-Government initiative may unwittingly exacerbate existing disparities in the strategic use of information and communication technologies (ICT). |
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| Keywords: | e-Government Organizational divide Faith-based organizations Technology cultures |
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