| 浅谈新时期图书馆的优质服务 |
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| 引用本文： | 胡晓红.浅谈新时期图书馆的优质服务[J].晋图学刊,2006(3):66-68. |
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| 作者姓名： | 胡晓红 |
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| 作者单位： | 运城学院,图书馆,山西,运城,044000 |
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| 摘 要： | 图书馆工作,说到底是服务工作,服务质量的优劣,取决于图书馆员的素质。本文就图书馆如何为读者提供优质服务,一个优秀馆员的基本素质,使用文明语言及以德服务等方面做一阐述,希望能在做好为读者服务工作方面有些帮助。
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| 关 键 词： | 图书馆 优秀馆员 优质服务 |
An Elementary Introduction to High-quality Services of Library Work in the New Period |
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| HU Xiao-hong.An Elementary Introduction to High-quality Services of Library Work in the New Period[J].Shanxi Library Journal,2006(3):66-68. |
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| Authors: | HU Xiao-hong |
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| Abstract: | Actually,library work is a service trade.Whether the service quality is good or not depends on the librarian's quality.This paper mainly elaborates how to serve readers well with civilized languages and morality,what are the basic qualities of an excellent librarian,and how to provide high-quality services. |
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| Keywords: | library excellent librarian high quality service |
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