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建立以人文关怀为基础的现代图书馆
引用本文:张杰.建立以人文关怀为基础的现代图书馆[J].图书情报工作,2002,46(2):16-18,107.
作者姓名:张杰
作者单位:长春金融高等专科学校图书馆, 长春 130022
摘    要:分析以读者为本的图书馆人文关怀的本质,强调技术与人文的平衡和协调发展,从服务理念、规章制度、职业培训、物理环境、员工与读者的关系、修补漏洞、创新服务、考察评价等方面提出人文关怀实践中的基本策略。

关 键 词:人文关怀  图书馆服务  信息技术  
收稿时间:2001-10-22

Building a Modern Library Based on Human Concern
Zhang Jie.Building a Modern Library Based on Human Concern[J].Library and Information Service,2002,46(2):16-18,107.
Authors:Zhang Jie
Institution:Library of Changchun Financial Academy, Changchun
Abstract:Analyzes the essence of customer- oriented human concern at libraries, emphasizes the balance and harmony between technology and people, and outlines some basic strategies in practice from aspects of service conception, regulation, professional training, physical environment, the relationship between employees and customers, the deficiencies of the service, creative service and evaluation.
Keywords:human concern library service information technology
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