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我国公共图书馆老年服务的制度设计与反思
引用本文:肖雪.我国公共图书馆老年服务的制度设计与反思[J].图书情报工作,2013,57(10):38-44.
作者姓名:肖雪
作者单位:南开大学商学院信息资源管理系
基金项目:国家社会科学基金项目"图书馆促进老年人阅读的创新研究"
摘    要:选取75份老年服务制度作为样本,采用内容分析法对我国图书馆老年服务制度设计的表现形式和规范对象、分布差异及文本中体现的服务定位、服务目标、服务原则和服务方式进行剖析,发现存在的问题,提出完善思路,即确立积极老龄化的指导思想,转变思维观念;增加实践调查,倡导全局视野;充实制度内容,明确服务标准;完善配套制度,建立健全实施机制;建立制度评估机制,推动制度修订。

关 键 词:公共图书馆  老年服务  服务制度  制度设计  内容分析法  
收稿时间:2013-03-31

Design and Reflection of Services System to Older Adults in Chinese Public Libraries
Xiao Xue.Design and Reflection of Services System to Older Adults in Chinese Public Libraries[J].Library and Information Service,2013,57(10):38-44.
Authors:Xiao Xue
Institution:Department of Information Resource, Management of Business School, Nankai University, Tianjin 300071
Abstract:Based on 75 samples of services systems to older adults in public libraries, this paper analyzes their design features of manifestation, specification object and distribution difference, and content features of service positioning, goals, principles and methods with content analysis method. It points out the problems, and makes suggestions which are establishing the guiding ideology of active aging and transforming thinking pattern, increasing practical investigation and advocating macro vision, enriching system contents and defining service standard, perfecting supporting system and improving implementation mechanism, and establishing evaluation mechanism and promoting system revision.
Keywords:public library  senior service  services system  system design  content analysis method  
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