| 隐性知识:图书馆服务优势的核心变量 |
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| 引用本文： | 何晓红,梁启华.隐性知识:图书馆服务优势的核心变量[J].图书情报工作,2005,49(1):34-36. |
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| 作者姓名： | 何晓红 梁启华 |
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| 作者单位： | 1. 山东工商学院图书馆, 烟台 264005;
2. 山东工商学院管理学院, 烟台 264005 |
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| 摘 要： | 认为图书馆作为非赢利性组织,虽然不存在竞争,但存在相对服务优势;在论述图书馆服务优势的外生论和内生论的基础上,提出图书馆的服务优势源于图书馆的知识,特别是隐性知识;在此基础上提出确立服务优势的具体实施策略,包括建立图书馆知识平台,让图书馆成为学习型组织,让知识参与分配以及构建图书馆知识管理体系等。
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| 关 键 词： | 图书馆 服务优势 隐性知识 核心变量 实施策略 |
| 收稿时间： | 2004-05-24 |
Recessive Knowledge: Core Factor of the Advantage of Library Service |
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| He Xiaohong,Liang Qihua.Recessive Knowledge: Core Factor of the Advantage of Library Service[J].Library and Information Service,2005,49(1):34-36. |
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| Authors: | He Xiaohong Liang Qihua |
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| Institution: | 1. Library, Shandong Institute of Business and Technology, Yantai 264005;
2. Management School, Shandong Institute of Business and Technology, Yantai 264005 |
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| Abstract: | As a non-profitable organization, the library has no competition in the market, but has relative advantages in the service. In the process of analyzing "resource of libraries", "capacity of libraries" and "knowledge of libraries", we consider that the advantage of library service comes from the knowledge of libraries, especially recessive knowledge. On the one hand, it provides theoretical support for the practice of advantage of service, which is based on knowledge. On the other hand, it lays the foundation for libraries to carry, out knowledge management. |
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| Keywords: | library advantage of service recessive knowledge core factor implementary strategies |
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