| 社会包容视域下的公共图书馆服务研究 |
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| 引用本文： | 马春.社会包容视域下的公共图书馆服务研究[J].图书情报工作,2016,60(24):58-62. |
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| 作者姓名： | 马春 |
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| 作者单位： | 上海图书馆 上海 200031 |
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| 摘 要： | 目的/意义] 对国内外公共图书馆社会包容的研究及实践展开调研，以期为国内公共图书馆的社会包容服务提供有益的建议。方法/过程] 从运行指标、法律保障、服务举措、服务环境4个方面，对公共图书馆的社会包容性进行比较分析，进而提出提升社会包容性的4项对策。结果/结论] 公共图书馆要从树立普遍包容的服务理念、构建多元便捷的资源体系，包容和关爱各类阅读群体以及打造人性化服务环境等方面，进一步提升包容服务的水平。
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| 关 键 词： | 社会包容 公共图书馆 对策 上海图书馆 服务 |
| 收稿时间： | 2016-08-31 |
Research on Public Libraries' Services Within the Social Inclusion Field of Vision |
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| Ma Chun.Research on Public Libraries' Services Within the Social Inclusion Field of Vision[J].Library and Information Service,2016,60(24):58-62. |
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| Authors: | Ma Chun |
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| Institution: | Shanghai Library, Shanghai 200031 |
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| Abstract: | Purpose/significance] For concluding revelatory suggestion to Chinese librarianship, this paper discusses the theoretical research and social practice of public libraries' social inclusion at home and abroad. Method/process] It provides the comparative analysis of social inclusion on the items of operation indexes, legal guarantee, service measures and service environments of public libraries, and puts forward four countermeasures to promote social inclusion. Result/conclusion] Public libraries should make further efforts to improve inclusive services from the aspects of establishing the service concept of general inclusion, building up pluralism and convenient resource system, including and caring all kinds of reading groups, and creating more humanized service environment. |
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| Keywords: | social inclusion public library countermeasure Shanghai Library service |
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