| 基于知识需求的企业危机管理系统研究 |
| |
| 引用本文： | 李志宏,王海燕.基于知识需求的企业危机管理系统研究[J].图书情报工作,2009,53(16):100-103. |
| |
| 作者姓名： | 李志宏 王海燕 |
| |
| 作者单位： | 1. 华南理工大学工商管理学院;2. 华南理工大学; |
| |
| 基金项目： | 广东省教育厅人文社会科学研究项目，广东省哲学社会科学规划项目 |
| |
| 摘 要： | 从知识管理的角度研究企业如何系统地应对危机问题。分析企业危机生命周期各阶段的知识需求和知识获取方式，提出基于知识需求的企业危机管理系统架构，并分别从基于危机知识库和专家组的知识资源层、危机知识管理流程层和知识型组织体系层等三个层面论述系统的主要构成，以期为企业有效应对突发性危机事件提供新的管理机制。
|
| 关 键 词： | 企业危机 危机管理 知识管理 危机生命周期 |
| 收稿时间： | 2008-11-05 |
| 修稿时间： | 2009-08-18 |
Research on the Crisis Management System Based on Knowledge Demand |
| |
| Li Zhihong,Wang Haiyan.Research on the Crisis Management System Based on Knowledge Demand[J].Library and Information Service,2009,53(16):100-103. |
| |
| Authors: | Li Zhihong Wang Haiyan |
| |
| Institution: | 1. School of Business Administration, South China University of Technology;2. School of Business Administration, South China University of Technology,; |
| |
| Abstract: | This paper makes researches on how to deal with enterprise crisis from the perspective of knowledge. According to the life cycle theory, enterprise crisis can be divided into six periods. The paper analyzes the knowledge which is required in each period of life cycle crisis management. Then a crisis management system model architercture is put forward based on three layers: knowledge resources layer, management process layer and organizing layer, in the purpose of supplying a new management mechanism for enterprise on dealing with enterprise crisis effectively. |
| |
| Keywords: | enterprise crisis crisis management knowledge management crisis life cycle |
| 本文献已被 万方数据 等数据库收录！ |
| 点击此处可从《图书情报工作》浏览原始摘要信息 |
| 点击此处可从《图书情报工作》下载免费的PDF全文 |
