| 学术社交网络信息质量的治理和提升 |
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| 引用本文： | 张宁,袁勤俭.学术社交网络信息质量的治理和提升[J].图书情报工作,2019,63(23):79-86. |
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| 作者姓名： | 张宁 袁勤俭 |
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| 作者单位： | 1. 贵州财经大学信息学院 贵阳 550025;
2. 南京大学信息管理学院 南京 210023 |
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| 基金项目： | 本文系江苏省社会科学基金项目"学术虚拟社区知识交流的效果评价研究"（项目编号：17TQB003）研究成果之一。 |
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| 摘 要： | 目的/意义] 信息质量是平台提高竞争优势与可持续发展的重要前提,学术社交网络所秉持的自由开放精神造成了信息质量控制的障碍,因此需要通过关键要素的分析,实现信息质量的优化和提升。方法/过程] 在前期研究工作的基础上,构建面向管控规则、平台技术、信息内容和信息用户4个维度的学术社交网络信息质量治理决策模型,基于DEMETAL方法对各个影响策略进行识别与分析,确定影响学术社交网络信息质量的关键策略。结果/结论] 通过数据分析,梳理出5条重要的结论,并在此基础上凝练出两条管理启示及实施步骤,克服定性研究中的主观臆断,能够为学术社交网络平台的人机交互、质量管控和服务设计提供可行的实践参考。
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| 关 键 词： | 信息质量 平台服务 多准则决策 DEMATEL方法 |
| 收稿时间： | 2019-03-17 |
| 修稿时间： | 2019-05-31 |
Governance and Improvement of Information Quality on Academic Social Networking Sites |
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| Zhang Ning,Yuan Qinjian.Governance and Improvement of Information Quality on Academic Social Networking Sites[J].Library and Information Service,2019,63(23):79-86. |
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| Authors: | Zhang Ning Yuan Qinjian |
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| Institution: | 1. Information School, Guizhou University of Finance and Economics, Guiyang 550025;
2. Information Management School, Nanjing University, Nanjing 210023 |
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| Abstract: | Purpose/significance] Information quality is an important premise for platform to improve competitive advantage and sustainable development. The free and open spirit of academic social networking sites causes obstacles to information quality control. Therefore, it is necessary to optimize and improve information quality through analysis of key elements.Method/process] Based on the previous research work, an information quality governance decision-making model of academic social networking sites is constructed, which composed by four dimensions of control rules, platform technology, information content and information users; based on the DEMETAL method, each impact strategy is identified and analyzed to determine the key strategies affecting the information quality of academic social networking sites.Result/conclusion] Through data analysis, five important conclusions are sorted out, two management inspirations and implementation steps are summarized, which can overcome the subjective assumptions in qualitative research and provide practical references for human-computer interaction, quality control and service design of academic social networking sites' platform. |
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| Keywords: | information quality platform service multi-criteria decision DEMATEL method |
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