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公共危机事件中政务微博的舆情信息工作理念与策略探析——以雅安地震为例
引用本文:肖飞.公共危机事件中政务微博的舆情信息工作理念与策略探析——以雅安地震为例[J].图书情报工作,2014,58(1):44.
作者姓名:肖飞
作者单位:南京政治学院军事新闻传播
基金项目:本文系国家社会科学基金重点项目“基于信息共享的网络舆情信息工作机制建构与服务内容研究”(项目编号:12ATQ005)研究成果之一。
摘    要:指出不同的舆情信息工作理念产生了参差不齐的传播效果。以雅安地震为例,选取两家政务微博为研究对象,分析不同的政务微博在舆情信息发布和传播上因信息内容、传播语境和文本形式的不同,展现出“塑造仪式”和“服务受众”两种舆情信息工作理念。最后提出政务微博应当围绕受众需求改进舆情信息工作策略。

关 键 词:公共危机事件  政务微博  舆情信息工作  
收稿时间:2013-11-15

Study on Work Ethic and Strategy of Public Opinion of the Government Micro-blog in Public Crisis Event:Taking Ya’an Earthquake as an Example
Xiao Fei.Study on Work Ethic and Strategy of Public Opinion of the Government Micro-blog in Public Crisis Event:Taking Ya’an Earthquake as an Example[J].Library and Information Service,2014,58(1):44.
Authors:Xiao Fei
Institution:Department of Military Journalism and Communication, Nanjing Politics College, Nanjing 210003
Abstract:The fast development of micro-blog brings new opportunities and challenges to the public opinion in public crisis event, and carrying out the public opinion information work through government micro-blog has become the government's hot topic. In Yaan earthquake, different government micro-blogs chose different information contents, communication contexts and text forms in public opinion releasing and communicating, which shows two kinds of public opinion work ethic. Different public opinion work ethics have different communication effects, so government micro-blog should improve public opinion strategy based on audiences' needs.
Keywords:public crisis event  government micro-blog  public opinion work  
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