| 咨询用户类型、心理及需求特点研究 |
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| 引用本文： | 郗沭平.咨询用户类型、心理及需求特点研究[J].中国图书馆学报,1999,25(5). |
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| 作者姓名： | 郗沭平 |
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| 作者单位： | 中科院文献情报中心 |
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| 摘 要： | 咨询用户有科研用户、高校用户等 7种类型。各类用户都具有价值心理、求便心理、求全心理和求新心理等心理要求。影响用户需求的因素有 8种。可采取转变观念、完善市场、加强法律保证等对策 ,做好用户需求工作。参考文献 1 2。
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| 关 键 词： | 用户群 信息需要 影响因素 |
A Study of Types,Psychology and Needs of Users of Reference Services |
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| Xi Shuping.A Study of Types,Psychology and Needs of Users of Reference Services[J].Journal of Library Science In China,1999,25(5). |
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| Authors: | Xi Shuping |
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| Abstract: | Users of reference services include seven types, such as users doing scientific researches and university users, with different psychological characteristics. They are affected by eight kinds of factors. Only if we know their needs, can we provide better services. 12 refs. |
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| Keywords: | User group Information needs Influencing factors |
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