| 国外图书馆全面质量管理的实施与进展 |
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| 引用本文： | 罗曼.国外图书馆全面质量管理的实施与进展[J].中国图书馆学报,1998,24(6). |
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| 作者姓名： | 罗曼 |
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| 作者单位： | 中科院文献情报中心 |
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| 摘 要： | ＣＬＡＳＳＮＵＭＢＥＲＧ２５１５０年代，日本的企业首先开始实施全面质量管理。到８０年代，全面质量管理不仅在世界工业界得到普遍应用，政府部门、教育科研机构、图书馆也纷纷引进全面质量管理。尤其是美国、英国、北欧四国、澳大利亚等经济发达国家的图书馆，在全面...
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Practices of Total Quality Management in Libraries in Foreign Countries |
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| Luo Man.Practices of Total Quality Management in Libraries in Foreign Countries[J].Journal of Library Science In China,1998,24(6). |
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| Authors: | Luo Man |
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| Abstract: | In early 1990's, TQM was introduced in several university libraries in USA.Almost at the same time, a series of TQM plans were implemented in some British libraries.In Scandinavian countries, TQM researches and practices have been promoted.Library TQM has also been successful in enterprise libraries and university libraries in Australia.22 refs. |
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| Keywords: | Library Total quality management Development studies USA UK Scandinavia Australia |
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