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1.
ABSTRACT

Law librarians are well aware that it is difficult to maintain print and electronic collections in today's law library. The author of this article compares his personal experience in reference assistance and collection development with findings from the literature and from responses to an open-ended questionnaire. The author looks for trends and differences in reference assistance and collection development among academic, firm, and government law libraries.  相似文献   

2.
ABSTRACT

Utah State University has successfully implemented a service that incorporates e-mail reference and an appointment-based model. The advantages of the Term Paper & Research Assistance service are reviewed. The program incorporates a great deal of flexibility for the participating librarians and the clients they serve and eliminates the need for a “coordinator.” Use statistics and positive student feedback have underscored the service's potential for future growth.  相似文献   

3.
Ways are explored in which public library children's librarians can help sighted children increase their understanding of persons with visual impairment and their skills in communicating with them. Interviews were conducted with six children's librarians and six BPH subregional librarians, and searches were made in the public library catalogs and the Regional BPH Library fiche catalog for selected titles. Three areas for discussion emerged: reader advisory and reference questions, collection development, and programming. Public library children's librarians and BPH subregional librarians can jointly coordinate provision of children's services by identifying and building on present strengths in collection development and programming.  相似文献   

4.
《资料收集管理》2013,38(1-2):25-38
An analytic methodology for examining approval returns is developed to determine if exclusion by subject code is desirable. Publisher exclusion is discussed. The correspondence between vendor-assigned codes and Library of Congress call numbers is evaluated and the concept of "fair share" of books allotted to various departments is looked at. Vendor generated sales/returns reports may not provide adequate detail for analysis of acquisitions patterns. Support is lent to the suggestion made in earlier studies that approval plans do not work well for sci/tech areas.  相似文献   

5.
《The Reference Librarian》2013,54(83-84):119-130
SUMMARY

Cooperative reference is a valuable approach to serving patrons as well as a means of expanding one's professional knowledge. Members of the reference unit actively participate in cooperative reference for answering patrons' tougher queries, bibliographic instruction, and reference collection development. The cooperative efforts of our unit have expanded our ability to find better information faster. Cooperative reference extends to all librarians within the University Library as each librarian serves in a rotation to staff the reference desk on nights and weekends. Some of the benefits of practicing cooperative reference are the following: providing a balanced and sometimes more complete answer to a reference question; increasing the knowledge of the reference staff by sharing experiences; and increasing morale and support for the reference staff. All of this is accomplished by doing what librarians do best: sharing. Successful cooperative reference relies upon good communication within the department, respect for colleagues, flexibility, and commitment to serving our patrons.  相似文献   

6.
7.
《The Reference Librarian》2013,54(83-84):41-56
SUMMARY

The reflections penned in this article began as a single paragraph contributed several years ago to Charles Anderson's “The Exchange,” a column in RQ (now Reference & User Services Quarterly) (Anderson, 1995). I elaborated upon the concept through further reflection and augmented the ideas through a literature review. These ideas are meant to spark interest among library school students, new reference librarians, and veteran reference librarians who perhaps need new reason to show up with a positive attitude at that next reference shift. The thesis is that this moment in time within a given reference interview occurs only once, regardless of how many times a librarian has heard the question. We as librarians must always be alert to respond appropriately to the distinct contributions that the given library user brings to that question. In the process, we are equals in that the librarian knows more of the research technique to uncover the appropriate sources, but the library user knows more of what his specific slant on the topic will be. We would be wise to stay diligent, to listen well, and to take nothing for granted. The reference interview then becomes a lively, energetic, and stimulating discussion meant to lead to library research at its best.  相似文献   

8.
Today's academic librarian is frequently called upon to function as a subject specialist, with or without advanced degrees in other disciplines. One method of monitoring trends within a given field is to study its literature; another is to attend conferences in the discipline. Discipline-specific conference attendance by academic librarians provides opportunities to interact with faculty in their disciplines that result in an increased communication with faculty, improved reference expertise, and more focused collection development. This paper describes the Texas A&M University Libraries' support for conference attendance and examples of the resulting benefits.  相似文献   

9.
Abstract

The climate of change in music reference represents a challenge to librarians. The three issues in the library literature that probably have the greatest impact on music reference service and are the subject of this paper are changes in users, sources, and modes of access to sources. These three issues are certainly related, as users need to use sources, and they need to know how to access them in order to use them. Reference librarians are called upon to mediate this process. Music library collections have their own peculiarities, however. Because they contain a wider variety of materials than many other kinds of library collections, reference librarians for music collections must be aware of the format, content, and intended uses of these materials, as well as the research patterns of their patrons. In the recent past, as cultural norms have changed with the paradigm of Western culture, users have wanted to use music libraries in new ways, and librarians are challenged to accommodate them. The musical genres used and requested by today's library patrons are different than they once were, both for listening and for academic study. Musical reference sources are being issued in electronic formats, and this represents a challenge for some users. The expanded use of interlibrary loan and electronic access to materials represents new opportunities and challenges. Music librarians are being called upon to provide services to patrons they may never see.  相似文献   

10.
《The Reference Librarian》2013,54(72):219-228
Abstract

A reference librarian frequently provides assistance in disciplines with which he is not well acquainted as to terminology or fundamental principles. Whether an advanced subject degree has been obtained or not, reference librarians have an obligation to themselves and the community they serve to broaden and expand their subject knowledge continually. This article outlines the justifications for gaining subject knowledge and the kinds of subject knowledge that reference librarians should possess, as well as offering practical suggestions for its acquisition.  相似文献   

11.
《The Reference Librarian》2013,54(81):89-103
Abstract

Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones.

The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century.  相似文献   

12.
Now What?     
Abstract

Moving from graduate school into an academic reference position can be a difficult transition. A new environment, a variety of new people and the challenge of meeting expectations can quickly become overwhelming. This article reviews the pertinent literature and relates the relevant experiences of two reference librarians during their first three years in professional positions. Topics addressed include: reference service, collection development, committee work, relating to faculty and colleagues, professional development and understanding set procedures while striving to be innovative in the workplace.  相似文献   

13.
《The Reference Librarian》2013,54(65):89-101
Summary

On the surface many media reference questions seem simple to answer. However, the lack of reference tools often hinders the reference librarian's ability to answer even the most straightforward query. In some cases, the library simply has an inadequate collection, lacking necessary sources. In other cases, the reference tools simply do not exist. Experienced academic media librarians develop toolkits, consisting of published sources and Internet sources that allow us to provide quality reference service, despite the challenges. The appended annotated bibliography represents one librarian's media reference toolkit. Although some of the sources will vary from library to library, many of these sources are essential to effective media reference work regardless of the Specific institution.  相似文献   

14.
Reference collection development should be seen as an integral part of the overall management of academic research library collections. The reference librarian benefits from participation in the development of collection development policy statements based on a collection evaluation using the Research Libraries Group (RLG) Conspectus. The writing of cormprehensive collection development policy statements using the RLG Conspectus to evaluate subject collections requires that collection management librarians and reference librarians work closely together and integrate the development of the reference collection into overall collection development plans for the library. This article discusses some of the functions of collection management divisions and the potential components of a Conspectus-based comprehensive collection development policy statement. The sharing of the process between the collection management librarian and the reference librarian/selector is described. Benefits the reference librarian gains from the process are discussed.  相似文献   

15.
《The Reference Librarian》2013,54(95-96):21-35
Abstract

This study applied traditional categories used for classifying questions presented at reference desks to online reference services. Questions presented at Penn State's subject libraries were classified as ‘Where Is,’ ‘Troubleshooting,’ ‘Policy and Service,’ and ‘Reference.’ Definitions and examples were provided to the librarians and staff covering thirteen reference desks. These categories were then applied to Penn State's e-mail and chat reference transactions for the Fall 2002 semester. Although the types of questions were similar across the three services, there were differences in the proportion of questions by categories. This suggests that services have similar, yet distinct, functions and that the type of questions submitted differ between in-person and online and also between e-mail and chat.  相似文献   

16.
《The Reference Librarian》2013,54(83-84):83-96
SUMMARY

Georgia State University Library's Education and Communication liaisons teamed up to teach a graduate course on the selection and use of reference resources for the College of Education's Library Media Technology Program. The collaboration between these two librarians can serve as a model for collaboration on three levels: collaboration between two librarians as co-teachers; collaboration between university librarians and academic department faculty; and, finally, “collaboration across work places” between academic librarians and school media specialists in P-12 settings. Unique challenges, benefits, and possibilities for this type of collaborative effort are examined.  相似文献   

17.
《The Reference Librarian》2013,54(79-80):157-161
Summary

One of real-time chat reference's strengths is the options it gives the librarian in terms of answering questions. Librarians can use text chat, send over a Web page (push pages), or let a patron watch them work over their computers. Options come with a price, though-transaction speed. While most librarians work from a speedy connection, patrons chatting with them are probably using slower dial-up connections. Chat software features are expanding quicker than most patrons can handle, so now it's time to focus on how to best serve the most patrons, instead of inadvertently catering to a select group of technologically savvy patrons with fast computers. Text chat is an excellent way to make sure the most patrons get the best results from real-time reference chats.  相似文献   

18.
《The Reference Librarian》2013,54(87-88):163-178
SUMMARY

This paper will briefly review the canon debate in African literature, situating it within a wider context of debates on other non-Western, non-central or emerging disciplines. It will then examine ways in which reference services can respond to the challenge of canon expansion, and how librarians can impact the study of African women writers in universities and colleges. I will approach these topics from two perspectives. The first involves reference librarians in their traditional role as information mediators. Using the works of female writers as examples in instruction sessions and reference guides are ways in which traditional methods can be given a new twist. In so doing, reference librarians will be combining intercultural literacy with information literacy. A bibliography of selected works will also be given that will help general reference librarians strengthen their collections and educate themselves on the subject.

The second will be on ways in which librarians can add a layer to traditional mediating by becoming academic activists. In other words, instead of passively waiting for courses to be created and then supporting them, librarians can market to faculty ideas for possible uses of the Africana collection and thus provide impetus for new course development. Suggested initiatives include developing theme-related guides or readers' advisory based on African women's texts, and distributing them to other Area Studies faculty–an obvious way to encourage comparative, interdisciplinary research and teaching. Librarians can also hold workshops to demonstrate how works such as Aidoo's Changes or Dangaremgba's Nervous Conditions that examine the many faces of modern Africa can be discussed in social history, politics or education courses; or Alifa Rifaat's works dealing with women in Islamic communities in a religion or comparative law course. Additionally, libraries need to go beyond in-house, library-only lectures to organizing, for example, campus-wide author lecture series.

To effectively implement these initiatives, reference librarians should collaborate more closely with Africana and Area Studies bibliographers. As librarians in the 21st century, we should be more proactive in our academic communities. We can generate impetus for breaking the literary canon and broadening literary research, foster greater understanding of African culture, while still playing our time-honored roles of guide, mediator, culture-keeper, and agents of change.  相似文献   

19.
Objectives:The aim of this study was to gain a better understanding of the scope and adaptive nature of reference services provided by academic health sciences librarians over a one-year period (between March 2020 and March 2021) during the COVID-19 pandemic.Methods:In March 2021, academic health sciences librarians in the United States were invited to participate in an anonymous online survey about their experiences providing reference services during the COVID-19 pandemic. The online survey was developed, pretested, and distributed to various listservs.Results:A total of 205 academic health sciences librarians and other information professionals with health sciences liaison responsibilities in the US (N=205) responded to the online survey. The scope of reference services provided during the COVID-19 pandemic included email-based reference services (97%), virtual reference (89%), telephone (80%), text-based (33%), and in-person (31%). The most common types of COVID-related reference questions included COVID-19 treatments (53%), safety precautions (46%), vaccines (41%), and prevalence (38%). Additionally, the identification of challenging reference questions and examples of misinformation were provided by respondents.Conclusions:The results of the survey characterize the evolving nature and scope of academic health sciences reference work during the COVID-19 pandemic. Librarians reported an increase in reference questions during the pandemic and are answering them in creative ways despite barriers (e.g., limited time and reduction in resources). There is an opportunity for librarians to continue to address COVID-related misinformation. Overall, these findings provide useful insight for library practitioners and administrators planning reference services during public health crises.  相似文献   

20.
This article examines data from five years of titles ordered as part of an academic research library's purchase on demand program (POD-ILL) for print titles originally requested through interlibrary loan. The study evaluates a variety of factors: patron departments, campus location, and status; the subject areas of the books acquired; cost; and publishers. Assessment of POD-ILL data may assist a collection management librarian to determine the value of having patrons contribute to collection development decisions. In addition, subject librarians can use the data to evaluate approval and demand-driven acquisition profiles.  相似文献   

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