共查询到20条相似文献，搜索用时 46 毫秒
1.
《The Reference Librarian》2013,54(81):5-15
Abstract To be an effective academic head of reference in the 21st century will require many of the same characteristics and skills necessary in the 20th century. While the traditional ways of providing reference services are changing, the fundamental need to provide access to information remains, and effective utilization of staff and other resources is paramount. Balancing the increasing pressures from shrinking budgets, growing costs, proliferation of expensive electronic resources, and high expectations from faculty and students creates a greater need for strong management expertise. The head of reference must be both an exceptional manager and an exceptional librarian. 相似文献
2.
《The Reference Librarian》2013,54(81):89-103
Abstract Reference service in academic libraries has evolved over the years from what was the “reference interview” to the kind of service transaction which takes many forms and involves numerous information resources and the highest librarian expertise in some situations. Reference is more versatile now than ever, and this may be attributed to the abundance of resources and the multitude of ways librarians can acquire access to needed information. Coordination of efforts, expertise, and resources can make a great reference department function efficiently and effectively. College and university libraries with huge reference departments may need reference managers or heads of reference to manage them, but there are smaller libraries with small reference departments which employ less than five reference librarians. Managing these small libraries with an even smaller pool of reference librarians may not seem as complicated as managing large ones. The head of reference position is an important one in the library, both for the staff and for the users served. This article will try to present views on the qualities, qualifications, and requirements which the head of reference should possess in the 21st century. 相似文献
3.
《The Reference Librarian》2013,54(2):5-16
ABSTRACT It has been established that much of the assistance provided to library patrons at reference desks does not require the knowledge and expertise of a professional librarian. Is the same thing true of the telephone calls received at reference desks in academic libraries? This article reports the results of one academic librarian's reference desk transaction log analysis which focuses on the categories of assistance provided to patrons who called the library's reference desk. 相似文献
4.
《The Reference Librarian》2013,54(93):3-22
Abstract Explores virtual reference as a new career opportunity for librarians. Asks if this is a good, long career path, or if it will careen virtual reference librarians off into the slough of despond. The skills needed for the traditional reference librarian are compared to those needed by the virtual reference librarian; the challenges and advantages of working virtual versus traditional reference are identified; the types of questions and resources used in providing virtual reference service are discussed; and the types of interaction with the patrons are explored. The skills needed to manage and evaluate virtual reference services are also articulated. 相似文献
5.
《The Reference Librarian》2013,54(79-80):45-56
Summary The profound impact of digital reference claimed by its proponents is overstated. Librarians tend to overvalue technology, assume its intrinsic value in improving library operations and services, and undervalue the human factor of librarian expertise and professional competence. Overstating the impact of trends within librarianship is a cyclically recurring phenomenon and the hype surrounding digital reference is a current example. In most libraries, the adoption of digital reference is not likely to be cost effective nor its utility an improvement on structures already in place and functioning well. Librarians have difficult decisions to make regarding the allocation of resources. The superiority of traditional reference approaches should not be gainsaid by misdirected emphasis on digital reference. 相似文献
6.
《The Reference Librarian》2013,54(61-62):245-254
Summary The Internet opens a wide range of possibilities for accessing materials from both traditional sources and more volatile areas-personal homepages, e-mail and discussion groups archives. Though the role of reference librarians to find the most relevant information for our users seems monumental in this medium, it is an area that needs the objective, ethical expertise of the librarian and archivist. In this 50th year of remembrance of the Holocaust, the Internet is especially active with information on that historic tragedy. Excerpts from accounts by one Hungarian and one Norwegian political prisoner interned in the camps are included as illustrations of material which may not have been found using more traditional research tools. 相似文献
7.
《The Reference Librarian》2013,54(58):49-57
Abstract “To make significant contributions at appropriate points in the research process, information specialists must be positioned for proactive service to their users” (Von Seggem p. 101). At the National Center for Manufacturing Sciences Manufacturing Information Resource Center, information specialists are part of their customer' s team and contribute valuable expertise, information, and skills. The synergy of this relationship will be illustrated by describing three projects where these knowledge workers collaborated with their customers. From this experience, these information professionals share recommendations for fostering the customer librarian partnership. In conclusion, the synergistic practices described are related to literature on the topic of librarian customer teamwork. 相似文献
8.
《The Reference Librarian》2013,54(61-62):235-243
Summary The reference librarian in the setting of a Holocaust library serves several unique functions. Together with survivors and their families the librarian assists in reaching closure in their search for information about relatives who perished in the Holocaust. The reference librarian also serves as facilitator for future generations in learning about the Holocaust and coming to terms with the past. The paper also describes the tools and sources that enable these processes to be accomplished. 相似文献
9.
《The Reference Librarian》2013,54(79-80):19-34
Summary The world of the reference librarian is changing. As more and more patrons go to the Internet first to meet their information needs, libraries must be there to help them locate and obtain relevant information. Libraries have been experimenting with virtual reference tools for some time. This paper will provide a brief overview of the development of virtual reference services, examine the need for and provide lessons learned from implementing virtual reference services in a major research library. 相似文献
10.
《The Reference Librarian》2013,54(73):229-241
Abstract Many undergraduate students have no clear idea of the purpose and function of the reference collection and the services offered by the reference librarian. Uncertainty about these resources may cause students to overlook their usefulness, unsatisfactorily complete assignments, and develop a negative attitude concerning libraries. Through a survey, students related their perceptions of the reference collection and reference librarian. The results are intended to give the reference team insight into the students' conceptions and perhaps improve and enhance reference services to undergraduates. 相似文献
11.
《The Reference Librarian》2013,54(81):17-33
Abstract Reference librarianship in academic libraries has entered into a new century, and the profession will need competent reference managers more than ever. Gone are the days when a reference librarian was promoted to head the reference department based on an interest in supervising others, longevity and experience. The number of applicants in search pools for head of reference positions continues to decline. As the demand for electronic products and other venues of convenience for information delivery continues to increase, the nature of reference practice will change to meet the needs of the user. Unless one prepares for it, that change will be involuntary. This paper examines some of the qualifications, or desired traits, librarians should have who are interested in head of reference positions. 相似文献
12.
《The Reference Librarian》2013,54(83-84):41-56
SUMMARY The reflections penned in this article began as a single paragraph contributed several years ago to Charles Anderson's “The Exchange,” a column in RQ (now Reference & User Services Quarterly) (Anderson, 1995). I elaborated upon the concept through further reflection and augmented the ideas through a literature review. These ideas are meant to spark interest among library school students, new reference librarians, and veteran reference librarians who perhaps need new reason to show up with a positive attitude at that next reference shift. The thesis is that this moment in time within a given reference interview occurs only once, regardless of how many times a librarian has heard the question. We as librarians must always be alert to respond appropriately to the distinct contributions that the given library user brings to that question. In the process, we are equals in that the librarian knows more of the research technique to uncover the appropriate sources, but the library user knows more of what his specific slant on the topic will be. We would be wise to stay diligent, to listen well, and to take nothing for granted. The reference interview then becomes a lively, energetic, and stimulating discussion meant to lead to library research at its best. 相似文献
13.
《The Reference Librarian》2013,54(73):351-360
Abstract Library school provides librarians with a good background in library science, but to be a professional reference librarian, continuous improvement must be sought. Professionalism can include developing basic employee skills, supporting library standards, participating in university and library functions; presenting papers; and publishing. Being sensitive to communication skills can impact how a librarian is perceived by library users. Image does play a role in the effectiveness of the library professional. Professional reference librarians must market themselves by being visible on campus, in the community, and on the Internet. Being a professional librarian is an opportunity for personal growth and educating the public about a very exciting discipline. 相似文献
14.
《图书馆管理杂志》2012,52(8):716-730
ABSTRACT Medical libraries continue to face the challenge of demonstrating relevance and value in hard economic times. Job titles such as “embedded librarians,” “clinical medical librarian,” and “informationist” have become more common as medical libraries strive to meet patrons at the point of need within a natural workflow. This article provides an overview of such positions, including necessary skills and expertise, added value, administrative challenges, and a discussion of evaluation. 相似文献
15.
《Legal Reference Services Quarterly》2013,32(2-3):89-116
Abstract This paper attempts to illustrate the challenges that a reference law librarian might face when facing the information needs of Constitutionalist patrons.Constitutionalist patrons here are defined as members of a diverse community of groups that challenge the validity of the mainstream legal system in a variety of ways.The paper provides background on the different types of patrons who fit the generic category of Constitutionalist, explains the theories that these patrons use to view the legal system, and discusses sources and materials that are of interest to them.The intention of the paper is to provide the reference librarian with the necessary background information to understand the perspective from which the patrons approach the law library. 相似文献
16.
《The Reference Librarian》2013,54(83-84):57-70
SUMMARY Reference librarians are expected to interact effectively with a variety of clientele and are taught skills such as approachability, showing interest, and verbal and non-verbal cues. Librarians who have a knack for interpersonal skills do very well both at the reference desk and interacting with their co-workers. An area that is rarely addressed in the literature (or in library school) is that of educating librarians about how to establish professional, collegial relationships with one another. It is assumed that if a reference librarian can interact well with patrons, in a professional manner, he or she will be able to successfully “fit into” almost any reference department. This article discusses the importance of interpersonal skills within the Reference Department and ideas for improving these skills to enhance co-worker relations. 相似文献
17.
《Medical reference services quarterly》2012,31(4):339-346
AbstractThis report describes a librarian’s development of an interactive and competitive trivia game using Poll Everywhere, an audience response system software. The trivia game was implemented during a live lecture session on drug information mobile applications taught to first-year pharmacy students. To add a fun and engaging reference for students, the librarian decided to model the game after HQ, a free trivia gaming app. Development of the session, student response, changes to future iterations, and lessons learned by the librarian are described. 相似文献
18.
Marissa Mourer 《College & Undergraduate Libraries》2017,24(2-4):501-515
ABSTRACTAs academic libraries evolve with digital humanities scholarship, subject librarians may find themselves teaching in this new pedagogical landscape before colleagues with digital humanities expertise arrive on their campus. The author provides a practical pedagogical path specifically for the subject librarian for planning, providing instruction, and evaluating a course with a significant digital humanities component. An examination of an English course is offered in addition to a detailed background of the challenges and opportunities encountered in revisiting information literacy pedagogy through student-led projects in digital humanities. 相似文献
19.
《The Reference Librarian》2013,54(95-96):5-19
20.
《Legal Reference Services Quarterly》2013,32(2-3):169-179
Abstract A law librarian describes her humorous route to law librarianship and a reference position at the University of Wisconsin. 相似文献