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1.
Nippert CC 《Medical reference services quarterly》1985,4(1):23-29
The LATCH program developed as a means of expanding the library's circle of communication. Online LATCH was initiated to save time, reduce paperwork and to provide information that impacts directly on patient care. Initiated at the unit by physicians or nurses, the LATCH request is typed onto the CRT, relayed through the Hospital Information System (HIS), and is picked up by the library staff who forward the literature directly to the unit to be attached to the patient record. Eighty-nine per cent of LATCH requests are answered the same day. Online LATCH demonstrates a shift in identification of the library as an isolated unit to an interactive resource center. 相似文献
2.
Clinical medical librarianship: a review of the literature 总被引：8，自引：0，他引：8
K Cimpl 《Bulletin of the Medical Library Association》1985,73(1):21-28
The history and evolution of clinical medical librarianship are analyzed and traditional and modified approaches, including LATCH, are reviewed. Cost and evaluation methods are outlined, indicating benefits and disadvantages of clinical medical librarian (CML) programs. The future of CMLs is explored. 相似文献
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馆藏建设经费使用效率的评价与控制 总被引：4，自引：0，他引：4
分析馆藏建设经费使用效率评价的困难及其负面影响,探讨馆藏建设投入与有效服务率之间的量化关系及无效投入的原因,讨论馆藏建设经费使用效率的控制,认为根据读者需求分配馆藏建设经费,统计各类文献的老化率,借鉴国外的做法是合理分配馆藏建设经费的有效途径。 相似文献
5.
谈谈图书馆藏书导引标识牌的制作 总被引：7，自引：0，他引：7
认为现代馆藏的揭示体系是读者服务的一个重要方面，书库内藏书指示牌具有其客观的重要价值，作者通过对几个馆的实地考察和分析对其制作提出了自己的设计思想，并从制作技巧和制作步骤两方面作了详细的阐述。 相似文献
6.
[目的/意义]数字化的出现,给整个图书馆行业带来了巨大冲击和挑战。科学开展纸质馆藏管理工作,对于馆藏资源结构的调整、特色资源挖掘、电子图书建设、图书经费的节省起着关键作用。我国图书馆正经历资源重组的变革,借鉴国外图书馆管理工作中的经验与做法,有助于推动我国图书馆纸质馆藏的管理。[方法/过程]通过梳理OCLC官网信息及纸质馆藏可持续收集服务(SCS)具体服务案例,从基本概况、服务要素、服务流程等方面对SCS进行分析性介绍。[结果/结论]SCS借助GreenGlass软件,通过数据建模和数据可视化分析等手段,利用数据驱动管理纸质馆藏,可以为图书馆用户提供更加完善的纸质馆藏解决方案,指出纸质馆藏现状和发展趋势。其在数据采集及数据分析方面的经验可在服务流程、管理标准、软件开发等方面,为我国图书馆纸质馆藏管理工作提供有益的参考。 相似文献
7.
《Library & information science research》2020,42(1):100995
Nonprofit public libraries (NPPLs) with technically efficient production functions attain greater program and service outputs per registered user in comparison to peers with less efficient production functions. An output-oriented nondiscretionary data envelopment analysis (DEA) model with variable returns-to-scale is used to assess the technical efficiency of 339 NPPLs in the United States (US) in attaining electronic-, physical-, and Internet-based program and service outputs. Based on the output-oriented DEA analysis, 46% of the NPPLs are technically efficient in producing program and service outputs per registered user. On average, US NPPLs are moderately inefficient in attaining their program and service outputs. The DEA analysis also reveals that the inefficient NPPLs should increase their electronic, physical, and Internet service levels per registered user to achieve technical efficiency as annual input levels are held constant. 相似文献
8.
陈维 《中华医学图书馆杂志》2011,(9):29-31
优化馆藏不仅可以提高馆藏质量、合理馆藏布局,而且能满足读者的阅读需求。优化馆藏包括切实做好选书工作,对馆藏资源进行深加工,适时调整馆藏结构,重点收藏特色图书,适当收藏参考工具书,合理的排架顺序和清晰的导示语,准确剔旧等途径。 相似文献
9.
《Public Library Quarterly》2013,32(3-4):35-50
This article deals with networking and its implications for member libraries of a cooperative system in New York State. After describing briefly library developments in the state, the article discusses the history, organization, and financing of the Nassau Library System. The service program of the system is outlined, and these activities are then related to statewide, regional, bicounty, and local activities which have an impact on local library service. The problems of New York system development are mentioned, and the benefits of participation in a system program are discussed. 相似文献
10.
Jamie P. Kohler 《College & Undergraduate Libraries》2016,23(4):363-380
Student employees are often the first people patrons contact when they enter an academic library, and thus their knowledge level and service skills are crucial to academic library success. This article presents a case study of the job-related knowledge and customer service skills of undergraduate student employees in a small liberal arts college after the implementation of a training program more focused on patron service. Both successes and failures are discussed. 相似文献
11.
Kathryn Barrett Amy Greenberg 《Journal of Library & Information Services in Distance Learning》2018,12(3-4):101-119
Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate training and evaluation for student employees. This case study outlines the training and assessment program for student employees working on Ask a Librarian, an academic consortial chat reference service in Ontario, Canada. Evaluations indicate that student assistants are less formal in their communication style, do not consistently perform a thorough reference interview, and deviate from some Reference and User Services Association (RUSA) best practices. However, students are consistently rated very highly by users in exit surveys. With a training program that addresses communication, in-depth reference interview techniques, and consistent follow-up and assessment, students are a viable option for staffing chat and can meet high service quality standards for reference service. 相似文献
12.
Natalie Sturr Michelle Parry 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):115-125
One of the signposts of 21st century librarianship is the shifting paradigm to an increasingly dynamic collection to serve the resource needs of our patrons. Interlibrary loan is an integral library service for this model. This article focuses on key facets of successful practices and administrative issues that maximize efficient resource sharing, particularly regarding nonreturnable materials (articles/book chapters). Issues regarding tools, staffing, accurate and informative serials holding information, deflection policies, embargoes and database licensing are identified. 相似文献
13.
联盟运作机制、资源建设方案、服务运行方式三方面的模式构建是区域数字图书馆实现过程中的核心问题。信息传播障碍在区域数字图书馆此三方面的建设中都有体现。区域数字图书馆建设应以＂行业主导,行政辅助＂、＂计划为主,市场为辅＂、＂面向大众,关注小众＂的指导思想来分别设计联盟运作机制、资源建设方案、服务运行方式,以努力克服或回避信息传播障碍,建立运转有效的区域数字图书馆实现模式。 相似文献
14.
《The Journal of Academic Librarianship》2022,48(5):102585
In Fall 2019, librarians at the Marydean Martin Library at Nevada State College (NSC) significantly expanded the library's laptop lending program in response to demand, and conducted a review to answer two key questions regarding the service: Whom did the program serve, and Were there unintentional barriers to service use due to lost or damaged laptop fees? Over 50 % of NSC students are Pell grant recipients, which led library staff to wonder if technology fees presented a barrier to students who otherwise might not have access to computers to complete coursework. To answer these questions and address any equity issues, librarians used usage and survey data to understand the demographics and behaviors around laptop service use, including students' perceptions of fees and their reasons for using or not using the service. The findings revealed that the typical laptop user differed significantly from the average NSC student across several demographics, including Pell status, and that replacement fees were not a deterrent from using the service. 相似文献
15.
学科馆员方案是施行学科馆员服务的工作规划。参照中外图书馆实施学科馆员的有效方案或是有效的措施,研究分析成功的学科馆员方案所应该包括的5大基本内容：建立适宜本地的学科馆员管理机构及管理模式,制订适合本馆的学科馆员宗旨及职责,组建学科馆员团队,推荐实施学科馆员服务的有效手段,建立学科馆员服务工作评估体系等。 相似文献
16.
ABSTRACT The purpose of this study was to propose a library networking model for the Caribbean region. In addition, the probability, desirability, and feasibility of developing and implementing the proposed model was assessed. Three questionnaires were used for collecting the data. One was called the preliminary questionnaire; the second one consisted of the Delphi questionnaire, which was sent in two rounds; and the third, was the cross-impact questionnaire. The analysis of responses to the three questionnaires were the major sources of input on the design of this prototype model. The major findings were: Almost all libraries were involved in some kind of cooperative activity involving other institutions. Interlibrary loans, exchange of professional information, and reference services were three major activities which are carried out by libraries, both at the local level and based on informal arrangements. Eighteen institutions reported that they were engaged in computer activities with other libraries. Responses indicated that a wide array of materials exist and that a good portion is in English. Other languages represented were French, Spanish, Dutch, Papiamento, and German. There is a variety of materials found in library collections in the Caribbean region. The classification schemes used are DDC–the most widely used; followed by LC. The AACR II is used by 82.5 percent of the institutions participating in the study. All respondents, except one, agreed that there is a need for a networking structure in the Caribbean. Inadequate funding of library and information services was the major obstacle to the development and implementation of a library network. Absence of planning and lack of library legislation were two other impediments mentioned. The responses to the two rounds of Delphi questionnaires provided information with regard to the probability, desirability, and feasibility of the occurrence of the events presented to the participants. In general, experts agreed with all the components that were proposed in the questionnaires. The components for the proposed structure include objectives, functions, governance structure, composition of the network structure, types of members, funding and financing sources, type of structure, and operational requirements of the network. 相似文献
17.
谈附盘书的编目与利用 总被引：3，自引：0，他引：3
以《中国文献编目规则》的有关规定为依据,介绍一种光盘图书的编目和典藏利用方法:启用CNMARC135、230等字段,将图书及其所附光盘的书目信息编入同一条记录,在905@b中记录附盘的财产号,附盘进入图书馆的自动化系统进行管理,附盘内容转换成压缩文件存放在图书馆服务器上,实现网上查询阅读和下载,并分析这种方法的优缺点,指出进一步的改进措施。 相似文献
18.
R T Esterquest 《Bulletin of the Medical Library Association》1967,55(1):38-41
The planning of the Countway Library took place in an atmosphere of community interest and support. Architectural planning was effective and harmonious. The building functions well. The program of the Library is briefly described. Serials records, involving 17,000 titles, have been mechanized. A rare books program has been initiated. Since building occupancy, the Library has substituted copy service for the lending of periodicals. For an experimental period, the copy service was cost free. The Aesculapian Room, for non-medical recreational reading, has had the generous support of the Aesculapian Club. Plans for regional library service in New England are based upon an historic commitment of the Boston Medical Library. A MEDLARS regional search center and a national Vision Information Center have been established in the Countway. 相似文献
19.
从服务的角度提出基于语义网格的数字图书馆按需服务系统的架构,基于该架构探讨以下问题:数字图书馆网格平台上的分布式服务资源的组织管理与监控、根据用户需求的服务建模、大规模网络环境中的按需服务组合研究等。提出基于业务流程执行语言(BPEL)描述网格工作流,并采用WSMO为网格构建语义环境。设计基于WSMO的数字图书馆语义网格服务架构,采用WSMO创建领域本体,进行项目的WSMO 4元素设计,并给出基于WSMO的语义网格平台实施方案。 相似文献
20.
A quality assurance (QA) program provides not only a mechanism for establishing training and competency standards, but also a method for continuously monitoring current service practices to correct shortcomings. The typical QA cycle includes these basic steps: select subject for review, establish measurable standards, evaluate existing services using the standards, identify problems, implement solutions, and reevaluate services. The Claude Moore Health Sciences Library (CMHSL) developed a quality assurance program for online services designed to evaluate services against specific criteria identified by research studies as being important to customer satisfaction. These criteria include reliability, responsiveness, approachability, communication, and physical factors. The application of these criteria to the library's existing online services in the quality review process is discussed with specific examples of the problems identified in each service area, as well as the solutions implemented to correct deficiencies. The application of the QA cycle to an online services program serves as a model of possible interventions. The use of QA principles to enhance online service quality can be extended to other library service areas. 相似文献