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1.
local government authorities (LGAs) are organised around operational structures with business processes spanning within departments and across other government organisations. In such an organisational setting, the harmonisation of Information Technology (IT) operations, integration of cross-departmental processes and the underlying Information Systems (IS) signifies a challenge in delivering integrated services. This paper attempts to explore enterprise application integration (EAI) adoption in the UK local government authorities (LGAs). Despite the hype of EAI adoption in private domain, its application in LGAs is inadequate as there is a lack of adoption models/frameworks that can be used by the public sector. The context of the study is to consider the transformation of IT infrastructure management and operations with EAI technologies. The empirical findings, generated through a detailed case analysis, manifestly exemplify that EAI predominantly acts as a ‘back-office’ technology that facilitates operations by developing a flexible and maintainable integrated IT infrastructure. Our proposed framework is believed to be imperative and unique as it provides a more systematic way to examine the adoption of integration technologies, extends the established norms for EAI adoption by utilising a prioritisation technique to classify the importance of factors. The contribution of the research extends the literature on EAI and identifies theoretical and practical opportunities that facilitate LGAs in their decision-making process to produce more robust proposals for EAI adoption. 相似文献
2.
Information technology (IT) has transformed business practices in the last several decades: operations, product strategies, distribution, and customer service have become increasingly dependent on IT. Moreover, IT has changed its orientation from that of pure operational utility in the 1960s and 1970s to that of a competitive weapon in the 1990s and today. These phenomena have affected the way modern organizations are managed, as well as the way IT affects the strategic activities of an organization's value-chain.In particular, aligning an organization's business and IT strategies in order to deliver higher business performance presupposes a strategic business opportunity to which information systems technology is integral. In other words, Strategic Alignment between business and IT can have a positive business impact only if we see an organization's IT components as parts of a well-integrated organizational system. If business strategy is viewed separately from IT strategy or IT strategy is viewed only as a “support” tool, then there is little likelihood that the above positive impact of strategic alignment can take place.This research suggests, develops and tests a strategic co-alignment model by examining three types of integration that impact the planning process and the overall performance of information-intensive organizations: technological integration (TI), functional integration and strategic integration (SI).The results of this research yield some useful set of guidelines for theory building for IS, as well as for the business practice aspect of IS: most interesting is the role of consistency (co-alignment) between an organization's business and strategic information systems plans to improve overall firm performance. Other recommendations include having a high degree of involvement of IS executives in corporate planning, the use of outsourcing services to promote organizational systems integration, and the importance of internal coordination mechanisms to facilitate both systems consistency and lower transaction costs. Finally, this study has employed cluster analysis and discriminant analysis to interpret the research findings. 相似文献
3.
Muhammad Mustafa Kamal Vishanth Weerakkody Steve Jones 《International Journal of Information Management》2009
This case focuses on enterprise application integration (EAI) in facilitating integrated electronic Government (e-Government) service delivery in a Welsh local authority. Whilst the development of a heterogeneous information technology (IT) infrastructure in the case organisation caused several integration problems, following a non-EAI approach was regarded as satisfactory by the management. The empirical findings illustrate that although the argument for EAI adoption was initially not seen as cost effective, strategically the decision not to implement EAI caused difficulties in the long term for realising integrated e-Government services. 相似文献
4.
Stefano Basaglia Leonardo Caporarello Massimo Magni Ferdinando Pennarola 《International Journal of Information Management》2010
Previous research considering a normative perspective for fostering knowledge integration at the team level of analysis underscores that teams are often reluctant to share important knowledge among their members. In the attempt to provide a wider perspective on team knowledge integration, we take a different perspective, basing our arguments on team climate theoretical framework. Specifically, we argue that an autonomy and experimental climate (i.e. shared perception that the team supports autonomous action and experimentation and risk taking) can favor the team's ability to integrate members’ knowledge. Indeed, focusing on members’ willingness to contribute to team well-being, team autonomy and experimental climate may enhance the team's capability to integrate knowledge enabled by the IT infrastructure (IT knowledge integration capability). We tested our research model on a sample of 410 members and leaders of 69 organizational work teams. Results show the critical role played by team climate in favoring IT knowledge integration capability, which in turn affects team outcomes. 相似文献
5.
This study looks at the perceived ability of components of IT infrastructure integration and supply chain process integration to predict specific radio frequency identification (RFID) system deployment outcomes—exploration, exploitation, operational efficiency, and market knowledge creation. Data for this pilot research study was collected using a survey questionnaire administered online to members of the Council of Supply Chain Management Professionals (CSCMP). It was hypothesized that data consistency and cross-functional application integration, both elements constituting IT infrastructure integration, and information flow integration, physical flow integration, and financial flow integration, all elements constituting supply chain process integration would be positively associated with and predict the four RFID system outcomes. Multiple regression results show partial support for all four proposed hypotheses. Cross-functional application integration and financial flow integration predicted exploration, while data consistency and physical flow integration predicted exploitation. Data consistency and cross-functional application integration, on the other hand, predicted both operational efficiency and market knowledge creation. Supply chain managers planning to deploy RFID systems are alerted to the criticality of these IT infrastructure issues as they brace for a likely widespread implementation of RFID in supply chains they participate in. 相似文献
6.
《International Journal of Information Management》2016,36(2):226-239
IS research predominantly presumes that the success factors of IT service have one-dimensional influences: the higher (or lower), the better. Sporadic arguments, however, have been made that, depending on the antecedent, such a monolithic premise may not sustainable. Despite the rich evidence of the dichotomous role of success factors on measured consequences in non-IS fields, especially in the marketing discipline, theoretical and empirical efforts to examine this duality have received limited attention in IS research. Especially, no previous IS study took the extended duality position in which the role of success conditions can be any of pure enabler, pure inhibitor, asymmetric bi-directional influencer or symmetric bi-directional influencer . The extended duality becomes the theoretical thesis of this research, setting it apart from the scant IS research that viewed duality through the rather simplified lens of statistical significance in each direction. To test the validity of the extended duality theory in the IT service context, cross-sectional survey data were gathered on post-adoption usage of mobile data services (or MDS), the most prevalent form of IT service. Frequently used success conditions of IT service – system quality, information quality, economic value and self-efficacy – are chosen as the explanatory variables. The analysis suggests that success conditions of IT service can have a highly divergent and diversified form of duality effects on measured outcomes. The findings have important practical and theoretical implications to practitioners and researchers. 相似文献
7.
The objective of the paper is to demonstrate how a sensemaking model of knowledge enables better and deeper understanding of knowledge management (KM) processes in organisations and the role of information technologies (IT) in these processes. Inspired and informed by a sensemaking view of organisations, the model identifies four types of knowledge, corresponding to four sensemaking levels: the individual, collective, organizational, and cultural. Each knowledge type, as the paper shows, is of different nature and has different characteristics but is constituted and affected by all other knowledge types. An organisation is thus seen as a ‘distributed knowledge system’ composed of numerous instances of these four knowledge types and their dynamic interplay. By drawing from three empirical studies, the paper illustrates how the sensemaking model of knowledge can be applied to investigate different ways companies (try to) manage knowledge and use IT-based systems to improve KM and ultimately company performance. A deeper understanding of these processes through the lens of the model reveals mechanisms and forces underlying KM phenomena that help explain why some processes were successful and others failed. The paper intends to make the following contributions: propose a theoretical framework of knowledge and KM in organizations, which is reasonably comprehensive and empirically grounded and also demonstrate its relevance and usefulness to both researchers and practitioners as they investigate and make sense of specific KM processes and IT applications in practice. 相似文献
8.
Knowledge management is gaining prominence in academia and the world of business practice. The need for organizations in the United Arab Emirates (UAE) to empower themselves through knowledge management cannot be ignored. Yet, not much empirical evidence on the subject can be found in the literature. This study investigates the relationship between knowledge management and organizational performance in the UAE. The knowledge management dimensions considered in this paper are organizational culture, organizational infrastructure, technical infrastructure, management support, reward and vision clarity. Organizational performance is measured in terms of efficiency, customer satisfaction, decision-making, quality of work and financial benefits. A questionnaire was used to collect data from general managers, functional managers, IT managers and chief knowledge officers from a variety of business sectors. Results of one sample t-test show that the dimensions used in this study enhance performance improvement. Results also show that except for reward and vision clarity, all investigated knowledge management dimensions are significantly correlated with performance improvement. 相似文献
9.
Over the past two decades, both developed and developing countries have been investing a significant portion of their resources in the creation of an information infrastructure. However, speculation abounds regarding the efficacy of information infrastructure investments, especially when the opportunity cost for investing in information technology (IT) is measurably high among developing nations. This longitudinal study introduces and explores infrastructure development and service-sector growth as key metrics for IT investment success. It also traces the notional evidence of IT infrastructure development as mediating the causal relationship between information infrastructure investments and service-sector growth. Using data from low-income, middle-income, and high-income countries, the mediating and lagged impact of information infrastructure on service-sector growth reveals that information infrastructure development does play a significant role as a mediator. It points out that information infrastructure investments can be a misleading causal antecedent if countries fail to develop their infrastructure. It also provides evidence of a recursive relationship between infrastructure development and service-sector growth. An exploratory time-series analysis across different country categories suggests that information infrastructures must be properly developed to reconcile the paradox. In addition, exploratory tests reveal a distinct divergence between infrastructure investments and infrastructure development among different country tiers. 相似文献
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C. Ranganathan Thompson S.H. Teo Jasbir DhaliwalAuthor vitae 《International Journal of Information Management》2011,31(6):533-545
Despite increased interest and growing investments in web-based supply chain management (SCM) applications, firms face numerous challenges in successfully web-enabling their SCM activities. In this research, we focus on two main objectives – (i) to understand the key antecedents that affect the web-enablement of SCM activities; (ii) to document the performance impacts of web-enabled SCM efforts. Based on a large-scale, questionnaire survey of North American organizations, we assessed the influence of six factors namely – supplier synergy, information intensity, managerial IT knowledge, interoperable IT infrastructure, perceived IT returns on investments (ROI) and formal governance mechanisms – on the extent of web-enabled SCM. Our results revealed a strong positive influence of supplier synergy, information intensity, managerial IT knowledge, inter-operability and formal governance mechanisms on the extent of web-enabled SCM. We also found a negative association between relative cost–benefit perceptions and the extent of web-enabled SCM. Further, we also found strong positive association between extent of web-enabled SCM and the benefits realized from SCM efforts. We discuss the implications of our results for research and practice. 相似文献
11.
《International Journal of Information Management》2014,34(2):272-284
Company movements and market changes often are headlines of the news, providing managers with important business intelligence (BI). While existing corporate analyses are often based on numerical financial figures, relatively little work has been done to reveal from textual news articles factors that represent BI. In this research, we developed BizPro, an intelligent system for extracting and categorizing BI factors from news articles. BizPro consists of novel text mining procedures and BI factor modeling and categorization. Expert guidance and human knowledge (with high inter-rater reliability) were used to inform system development and profiling of BI factors. We conducted a case study of using the system to profile BI factors of four major IT companies based on 6859 sentences extracted from 231 news articles published in major news sources. The results show that the chosen techniques used in BizPro – Naïve Bayes (NB) and Logistic Regression (LR) – significantly outperformed a benchmark technique. NB was found to outperform LR in terms of precision, recall, F-measure, and area under ROC curve. This research contributes to developing a new system for profiling company BI factors from news articles, to providing new empirical findings to enhance understanding in BI factor extraction and categorization, and to addressing an important yet under-explored concern of BI analysis. 相似文献
12.
《Research Policy》2022,51(7):104559
Recent literature has begun to discuss complementarities between sectors and technologies in the context of sustainability transitions. This paper contributes to this literature by theorizing complementarity formation mechanisms underlying such positive interactions within and across technology value chains. It pursues empirically founded theory building based on a case study of innovation in battery-electric, hydrogen and liquefied biogas technologies in Norwegian coastal shipping. Three complementarity formation mechanisms in technology value chains are identified: synchronization, amplification, and integration. Synchronization points to the need for co-development between the input and user sectors of a technology value chain. Amplification refers to the necessary expansion of input sectors to match the growing demand in user sectors. Finally, integration highlights the potential of convergence between different technology value chains in one or more user sectors. The paper concludes with a discussion of how policy may leverage such complementarity formation mechanisms to foster innovation in zero?carbon technologies. 相似文献
13.
为更好的实现企业应用集成(EAI),在介绍AJAX和Web Services技术原理的基础上提出使用Web Services实现异构数据源集成、使用AJAX提高系统响应速度的EAI方案。该方案能够解决EAI中数据紧密耦合和服务器负担过重的问题,为企业应用集成提出了一条新的思路。 相似文献
14.
Employing a multidisciplinary approach this paper addresses an important area of how born global high-technology firms develop knowledge integration capability through their internal and external networks. Knowledge integration is noted as a critical capability in the innovation process. Our exploratory study contributes by: presenting evidence from India’s high-technology IT/BPO offshore outsourcing business-to-business (B2B) vendors; adding to the theoretical body of knowledge by identifying the three critical operational routines of learning, market and quality orientations that are critical in developing knowledge integration capability and supporting innovation processes; and develops a theoretical framework for future researchers to test it through survey designs. We conclude by identifying future research and managerial implications for firms operating in such milieus. 相似文献
15.
Knowledge management (KM) in information technology outsourcing (ITO) is important to the organizations which pursue long-term strategic benefits and innovation. Effective KM mechanism in outsourcing enables both parties to continuously exchange knowledge and promotes collective learning. This paper investigates the role of Lean principles in supporting KM in ITO relationships. Drawn from the knowledge-based view of the firm, knowledge accessing and knowledge integration and utilization are identified as two key KM processes in outsourcing. Three case studies conducted in different service industries with 18 interviews indicate that the two KM processes were supported by four Lean principles: respect for people, continuous improvement, systems thinking, and proactive behavior. Those principles can be implemented with different tools at different organizational levels. This study reveals the relevance between Lean and KM in ITO relationships, which has not been reported by the KM literature. It also provides implications to ITO practitioners for the implementation of Lean principles. 相似文献
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《普罗米修斯》2012,30(4):363-375
The Internet is creating a global digital economy with new opportunities. Developing countries have to catch up with the developed world by establishing the required information infrastructure to overcome the dangers of isolation and polarisation. The growth path is through the development of IT industries and greater application of IT in society. These IT industries must be compatible with local conditions and conducive to industrialisation. 相似文献
18.
IT基础、知识共享与组织创新——来自珠三角企业的经验证据 总被引：1，自引：0，他引：1
以广东珠三角地区122家IT企业为研究对象,考察IT基础、知识共享与组织创新之间的关系,结果表明：组织内的知识共享,包括组织内非正式知识共享与正式的知识共享,均可以显著地促进技术创新,而组织内非正式知识共享与组织间的知识共享,则对管理创新有积极影响;IT基础对于组织间的知识共享以及组织内非正式知识共享有促进作用,但IT基础对于组织内正式的知识共享却没有显著影响;组织内知识共享,包括组织内非正式与正式的知识共享,在IT基础与技术创新之间起到了完全中介作用,而组织间的知识共享,包括组织间非正式与正式的知识共享,则在IT基础促进管理创新的过程中发挥了部分中介作用。 相似文献
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